Enterprise Customer Success Manager, Nordics
4 weeks ago
SAP is seeking a seasoned Enterprise Customer Success Manager to join our Nordics team. As a key member of our customer success organization, you will be responsible for driving long-term customer value and satisfaction.
Key Responsibilities:
- Advocate for customers within SAP, providing a unified view of customer needs and preferences.
- Influence customer and internal stakeholders on key customer success best practices, including value management, adoption management, and success planning.
- Link SAP solutions with customer business objectives and value-based outcomes.
- Analyze complex situations and develop long-term plans to achieve specific goals, aligned with SAP and the customer.
- Engage executive and board sponsors proactively in your account.
- Utilize executive presence, business acumen, and strategic thinking to positively influence internal and customer executives and decision makers.
- Influence SAP sales teams and leaders to pursue deals strategically to build long-term customer value and strong customer relationships.
- Collaborate on end-to-end engagements to ensure adoption, consumption, and renewal are achieved, while mitigating churn risks.
- Exhibit key actions to guide customers to the Cloud.
- Utilize expertise in Cloud ERP functionality, Cloud ERP Framework, and 1CSW.
- Execute other duties and responsibilities as assigned.
Requirements:
- 10+ years of experience in Sales or Consulting and/or Customer Success Management with complex business software / IT solutions.
- Strong knowledge of the complete SAP offering.
- Experience with long-term planning of resources, technology, and account structure.
- Knowledge of financial, competitive, and regulatory environment.
- Understanding of cloud and on-premise software solutions.
- Experience with complex global transformation programs and execution thereof.
- Ability to manage in highly complex organizations and apply risk-mitigation strategies.
- Proven ability to engage with key customer stakeholders in a manner that organically drives renewals, expansions, and up-sells of subscription or perpetual license-based solutions.
About SAP:
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. At SAP, you can bring out your best.
We win with inclusion:
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
-
Enterprise Customer Success Manager, Nordics
1 month ago
Copenhagen, Copenhagen, Denmark SAP Full timeUnlock Your Potential as an Enterprise Customer Success ManagerSAP is seeking a highly skilled and experienced Enterprise Customer Success Manager to join our team in the Nordics region. As a key member of our customer success team, you will be responsible for driving customer value, business outcomes, and satisfaction for our enterprise customers.Key...
-
Enterprise Customer Success Manager, Nordics
1 month ago
Copenhagen, Copenhagen, Denmark SAP Full timeUnlock Your Potential as an Enterprise Customer Success ManagerSAP is seeking a highly skilled and experienced Enterprise Customer Success Manager to join our team in the Nordics region. As a key member of our customer success team, you will be responsible for driving customer value, business outcomes, and satisfaction for our enterprise customers.Key...
-
Enterprise Customer Success Manager, Nordics
3 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeUnlock Your PotentialSAP is seeking an Enterprise Customer Success Manager to join our team in the Nordics region. As a key member of our customer success team, you will be responsible for driving customer value, business outcomes, and satisfaction for our enterprise customers.Key Responsibilities:• Research and share the external view of the customer with...
-
Enterprise Customer Success Manager, Nordics
2 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeWe are seeking an Enterprise Customer Success Manager (E-CSM) with a deep understanding of business and financial fundamentals, SAP solutions, and customer engagement and value realization. The ideal candidate will have a proven track record of driving customer value, business outcomes and satisfaction, as well as leading complex global transformation...
-
Enterprise Customer Success Manager, Nordics
1 month ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeUnlock Customer Success with SAPSAP is committed to empowering customers to achieve their goals through our innovative solutions. As an Enterprise Customer Success Manager, you will play a critical role in driving customer satisfaction and loyalty.Key Responsibilities:Develop and execute customer success strategies to drive adoption, consumption, and renewal...
-
Copenhagen, Copenhagen, Denmark SAP SE Full timeEnterprise Customer Success Manager, NordicsSAP is a leader in enterprise software and solutions, empowering companies to run better. As an Enterprise Customer Success Manager, you will play a critical role in ensuring the long-term success and satisfaction of our customers.Key Responsibilities:Act as a customer advocate within SAP, researching and sharing...
-
Enterprise Customer Success Manager
1 day ago
Copenhagen, Copenhagen, Denmark Templafy ApS Full timeAbout Templafy ApSTemplafy is a cutting-edge document generation platform that automates document creation across organizations. Our innovative platform eliminates manual document work, enabling companies to drive governance, efficiency, and business results. Templafy supports millions of users and empowers over 800 enterprise customers worldwide.About the...
-
Enterprise Customer Success Manager, Nordics
9 hours ago
Copenhagen, Copenhagen, Denmark SAP Full timeWe help the world run betterSAP's focus on collaboration and a shared passion to help the world run better is driven by our company culture. Our team environment is highly collaborative, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose from.Key...
-
Enterprise Customer Success Manager, Nordics
2 weeks ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeUnlock Customer Success with SAPAt SAP, we empower our customers to achieve their goals. Our collaborative culture and passion for innovation drive us to deliver exceptional customer experiences. We offer a dynamic work environment with opportunities for growth, recognition, and a range of benefits to support your well-being.Key Responsibilities:Advocate for...
-
Copenhagen, Copenhagen, Denmark SAP Full timeUnlock Customer Success with SAPAt SAP, we empower businesses to thrive by delivering innovative solutions that drive growth and efficiency. As an Enterprise Customer Success Manager, you will play a pivotal role in helping our customers achieve their goals by providing exceptional support and guidance.Key Responsibilities:• Act as a trusted advisor...
-
Copenhagen, Copenhagen, Denmark LeanIX Full timeUnlock Your Potential as a Senior Enterprise Account Executive At LeanIX, we're looking for a seasoned sales professional to join our team as a Senior Enterprise Account Executive. As a trusted advisor for our customers, you'll work closely with our inside sales and marketing organization to initiate contact and build relationships with key accounts in...
-
Senior Enterprise Account Executive Nordics
1 month ago
Copenhagen, Copenhagen, Denmark LeanIX Full timeUnlock Your Potential as a Senior Enterprise Account Executive in NordicsAre you a seasoned sales professional looking for a new challenge? Do you have a passion for driving business growth and building strong relationships with customers? We're seeking a highly motivated and experienced Senior Enterprise Account Executive to join our team in Nordics.About...
-
Customer Success Manager
2 months ago
Copenhagen, Copenhagen, Denmark Ogury Full timeAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Ogury. As a key member of our Nordic Sales Team, you will play a pivotal role in ensuring the success and growth of our clients' campaigns.Key Responsibilities:Partner with Sales to determine a client's campaign objectives and craft insights-driven proposals,...
-
Senior Enterprise Account Executive Nordics
2 months ago
Copenhagen, Copenhagen, Denmark LeanIX Full timeUnlock Your Potential as a Senior Enterprise Account Executive NordicsAt LeanIX, we're looking for a seasoned sales professional to join our team as a Senior Enterprise Account Executive Nordics. As a key member of our sales organization, you'll be responsible for driving new business growth and expanding our presence in the Nordics region.Key...
-
Senior Enterprise Account Executive Nordics
2 weeks ago
Copenhagen, Copenhagen, Denmark LeanIX Full timeUnlock Your Sales PotentialAs a Senior Enterprise Account Executive Nordics, you will be part of a dynamic and innovative team at LeanIX, a market leader in enterprise architecture management. Your mission will be to drive sales growth in the Nordics region by building strong relationships with customers and guiding them through the sales process.What We're...
-
Enterprise Account Executive
2 weeks ago
Copenhagen, Copenhagen, Denmark Benify Full timeTransform the Benefits Technology Landscape as an Enterprise Account ExecutiveUnlock new opportunities in the Nordics as a pivotal force in reshaping the employee benefits technology industry. At Benify, we're dedicated to delivering top-notch benefits through our rewards platform, and we're seeking a dynamic professional to join our team.About the RoleAs an...
-
Customer Success Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full timeCustomer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at GAN Integrity Solutions. As a key member of our organization, you will be responsible for driving customer satisfaction and retention, while identifying opportunities for growth and expansion.Key Responsibilities:Develop and maintain strong relationships with...
-
Customer Success Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP Danmark. As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention, while also identifying opportunities for growth and expansion.Key ResponsibilitiesDevelop and execute customer success plans to ensure...
-
Customer Success Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and...
-
Customer Success Manager
1 day ago
Copenhagen, Copenhagen, Denmark Ogury Ltd Full timeOgury Ltd is a global innovator in adtech solutions, delivering personalized advertising experiences to brands, agencies, and publishers worldwide.Our unique approach focuses on targeting personas, not people, to create relevant audiences at scale on high-quality publisher inventory.With a rich data foundation, including self-declared customer surveys and...
