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Regional Technical Support Specialist
1 month ago
OnRobot ApS is seeking a highly skilled Regional Technical Support professional to join our team in Dallas, Texas. As a critical member of our local and regional organization, you will play a key role in contributing to the commercial success of our business, primarily focused on US and Canadian clients, with occasional assistance to Central and South American clients.
Responsibilities:- Design and develop automation solutions with OnRobot's products in the manufacturing industry, both independently and in collaboration with partners, SI's, and end-users.
- Ensure the partner network is knowledgeable and capable of using OnRobot's products through training, technical support, and certifications.
- Help customers identify opportunities for automation with collaborative applications and prioritize opportunities for OnRobot (high value add, scalable and repeatable, growth enabling).
- Formalize learnings and conclusions from projects to be shared with colleagues, including creating standard specification recommendations, work instructions, presentations, and training material.
- Participate in and help prepare for trade shows and seminars with application design and robot programming.
- Assist the sales team in developing opportunities with new and existing customers.
- Network and develop relationships with robot manufacturers.
- Experience in designing, installing, and/or commissioning industrial applications in the manufacturing industry.
- Experience in designing and integrating robotic applications for manufacturing automation.
- Good problem-solving and communication skills, with the ability to work directly with customers/partners to solve urgent issues and achieve positive results.
- Results-focused self-starter with high energy and motivation, able to work independently and as part of a team.
- Ability to travel extensively.
- Fluency in English required, with fluency or high proficiency in Spanish being a strong plus.
- Bachelor's degree in engineering or a technical field.
- Must be legally authorized to work in the US, with this position not being eligible for visa sponsorship.
We offer exciting and variable challenges in a constructive, team-oriented work environment with flat hierarchies in the dynamic, growing market of industrial automation. If you want to be a key part of the team, please send your CV to with "RTS & Application Engineer" in the headline.
