Customer Success Manager

4 weeks ago


Copenhagen, Copenhagen, Denmark GTT Communications, Inc. Full time
Job Title: Customer Success Manager

At GTT Communications, Inc., we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our account management team, you will be responsible for building and maintaining strong relationships with our most valued customers.

The ideal candidate will have a proven track record of delivering exceptional customer service, driving revenue growth, and identifying new business opportunities. You will work closely with our sales, support, and services teams to ensure seamless communication and collaboration with our customers.

Key Responsibilities:

  • Develop and execute customer success plans to drive revenue growth and customer satisfaction
  • Build and maintain strong relationships with key customers and stakeholders
  • Collaborate with cross-functional teams to identify and pursue new business opportunities
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction

Requirements:

  • Proven track record of delivering exceptional customer service and driving revenue growth
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Experience working in a customer-facing role, preferably in a B2B environment

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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