Customer Care Specialist

17 hours ago


Glostrup, Glostrup Kommune, Denmark GORENJE GROUP NORDIC AS Full time

Job Overview

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We are seeking a Customer Care Specialist - Norwegian to join our team in Gorenje Group Nordic A/S. This is an exciting opportunity to provide top-notch support to our customers and consumers in Norway.

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About the Role

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The successful candidate will be responsible for providing technical support in Norwegian, receiving and processing customer requests, and troubleshooting and resolving customer complaints. They will also have daily contact with consumers and customers regarding troubleshooting and complaint resolution.

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Key Responsibilities

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  • ">
  • Provide technical support in Norwegian to customers and consumers">
  • Master the art of receiving and processing customer requests">
  • Have daily contact with consumers and customers regarding troubleshooting and complaint resolution">
  • Juggle ad-hoc customer care back-office tasks, including quality control and reporting">
  • Handle reporting from service partners and provide expert support to service partners">
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Requirements

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To succeed in this role, you must have fluent written and spoken Norwegian, excellent communication and interpersonal skills, and a talent for resolving customer complaints. Experience in technical support or a related field is a plus. You should also have strong organizational skills and attention to detail.

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Benefits

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We offer a collaborative spirit, continuous learning opportunities, and a work-life balance that allows you to excel both personally and professionally. If you are passionate about helping others and thrive in a dynamic environment, we would love to hear from you.



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