Customer Service Manager

24 hours ago


Glostrup, Glostrup Kommune, Denmark Connected Cars AS Full time

Job Description

We are seeking a highly motivated and experienced Customer Service Manager to lead our Technical Support team. As a key member of our Customer Success department, you will be responsible for providing exceptional customer service to our global client base.

Key Responsibilities

  • Lead and manage a team of Product Support Specialists to deliver high-quality technical support to customers
  • Develop and implement scalable processes to ensure efficient ticket handling and resolution
  • Collaborate with cross-functional teams, including Product and Tech, to resolve complex technical issues
  • Coach and mentor team members to improve their skills and performance
  • Handle complex technical issues and act as a liaison point with internal stakeholders

Requirements

  • 3+ years of previous customer service experience from a similar position
  • Proven experience as a Team Lead or in a leadership role, preferably in tech
  • Natural flair for IT and willingness to learn new systems
  • Knowledge of best practice Customer support tech systems
  • Excellent communication skills, capable of building strong relationships with customers and across multiple internal departments

Why Connected Cars A/S?

  • The opportunity to work with a global company at the forefront of the connected car industry
  • A collaborative and innovative work environment that encourages growth and creativity
  • Competitive salary and benefits package
  • Extensive employee discounts scheme on cars and repairs
  • Friendly and dynamic team culture

What We Offer

  • Competitive salary and attractive pension scheme
  • Extensive employee discounts schemes on cars, repairs, etc. for yourself and your family
  • Friday bars, monthly social events, affordable lunch scheme and unlimited snacks in the kitchen


  • Glostrup, Glostrup Kommune, Denmark GORENJE GROUP NORDIC AS Full time

    Job Overview">We are seeking a Customer Care Specialist - Norwegian to join our team in Gorenje Group Nordic A/S. This is an exciting opportunity to provide top-notch support to our customers and consumers in Norway.">About the Role">The successful candidate will be responsible for providing technical support in Norwegian, receiving and processing customer...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    Company OverviewAgilent Technologies is a global leader in life sciences, diagnostics, and applied markets. We inspire and support discoveries that advance the quality of life.About UsOur mission is to provide innovative solutions that improve human health and well-being. We achieve this through our commitment to excellence, innovation, and customer...


  • Glostrup, Glostrup Kommune, Denmark Connected Cars AS Full time

    About the Role">At Connected Cars A/S, we are seeking an experienced Enterprise Success Manager to join our ambitious team. This role is a key part of our effort to drive customer loyalty and revenue growth across various industries.Main Responsibilities:">Owning a portfolio of international enterprise customers and working to retain and grow them by...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    Job OverviewAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.We are a world-class company dedicated to delivering innovative solutions to our customers, and we are seeking an experienced...


  • Glostrup, Glostrup Kommune, Denmark Sentia Full time

    I Sentia trives vi ved at være vores kunders fortrukne og langsigtede samarbejdspartner. Det er vigtigt for os, at vi skræddersyer markedets bedste løsninger, som passer til kundens forretning. Vi søger en Service Ledelseskoordinator, der kan hjælpe os med at levere verdensklasse service til vores kunder.Komiteen søger en dygtig Service...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    OverviewAgilent Technologies is a leading life science, diagnostic and applied market laboratory company that inspires and supports discoveries to advance the quality of life.Key ResponsibilitiesProcess and validate DEFOA requests in SAP.Coordinate internal shipments from Glostrup and collaborate with production, customer service, and support functions to...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    About Agilent TechnologiesAgilent Technologies is a leading provider of life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Our company enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us.We are a...


  • Glostrup, Glostrup Kommune, Denmark K3 Business Technologies Group Full time

    K3 Business Technologies Group is a leading global supplier of integrated business systems to retailers, manufacturers and distributors. Our success is built upon world-class software, tailored by our industry expertise and delivered by our world-class service.The role of Hardware Stock Coordinator plays a vital part in ensuring the timely delivery of...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    Marketing Communications Specialist Job DescriptionAt Agilent Technologies, we foster a culture of innovation and discovery. Our mission is to provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. We enable our customers to gain the answers and insights they seek –...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    OverviewAgilent Technologies is a global leader in life sciences, diagnostics, and applied markets. We inspire discoveries that advance the quality of life by providing innovative solutions to customers worldwide.We are committed to quality and compliance with international standards, ensuring the safe delivery of products globally. Our focus on...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    At Agilent Technologies, we inspire and support discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.The Global Marketing Programs team is a high-performance team that brings new products, services, and breakthrough...

  • Help Desk Expert

    6 hours ago


    Glostrup, Glostrup Kommune, Denmark GORENJE GROUP NORDIC AS Full time

    About the Job">We are looking for a Help Desk Expert to join our team in Gorenje Group Nordic A/S. The successful candidate will be responsible for providing technical support in Norwegian to our customers and consumers.">About the Role">The Help Desk Expert will receive and process customer requests via email, web, and phone, troubleshoot and resolve...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    About the RoleAgilent Technologies is seeking a highly skilled Project Manager to lead the transition of our existing In Vitro Diagnostic (IVD) pathology portfolio to compliance with the European Regulation on In Vitro Diagnostic Medical Devices (IVDR). As a key member of our IVDR Program Office, you will be responsible for driving this critical initiative...


  • Glostrup, Glostrup Kommune, Denmark GORENJE GROUP NORDIC AS Full time

    About Us">Gorenje Group Nordic A/S is a leading producer of household appliances and consumer electronics in the Nordics. As part of Hisense Europe, we strive to become the most reliable brand in the world with a century-old heritage.">Our Brands">We serve four brands: Gorenje, Hisense, UPO, and ASKO. Our HQ in the Nordics is located at Glostrup, providing...


  • Glostrup, Glostrup Kommune, Denmark Mondelez International Full time

    About the RoleWe are seeking a skilled Category Growth Lead to join our team at Mondelēz International. As a key member of our organization, you will play a critical role in driving business growth and success.Key ResponsibilitiesDevelop and execute annual customer plans, ensuring effective execution and monitoring of results.Identify and capitalize on...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    Job Overview\We are seeking an experienced R&D Hardware Engineer to join our team in System Lifecycle Support. This role is part of Pathology R&D in our Diagnostics and Genomics Group, aiming to strengthen our System Lifecycle engineering activities.\The successful candidate will contribute to the development and maintenance of high-quality portfolio of...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    Company Overview">At Agilent Technologies, we empower scientists and researchers to advance the quality of life. Our mission is to provide innovative solutions that drive breakthroughs in various fields, including life sciences, diagnostics, and applied markets.">About the Job">We are seeking a dynamic individual to join our team as a Curriculum Manager. In...


  • Glostrup, Glostrup Kommune, Denmark Norisol AS - Glostrup Full time

    About UsNorisol A/S is a leading service and contracting company in Denmark. We contribute to creating high value for our customers through sustainable, competitive solutions that help reduce energy consumption and global warming.Our MissionWe work in the disciplines of technical insulation, scaffolding & access services, and marine accommodation &...


  • Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

    Company Overview:Agilent Technologies is a leading life science, diagnostic, and applied market laboratory company that provides instruments, services, consumables, applications, and expertise to laboratories worldwide.We enable our customers to gain answers and insights so they can improve the world around us.Our Learning Services business is seeking a...


  • Glostrup, Glostrup Kommune, Denmark Motorola Solutions Danmark AS Full time

    Company OverviewMotorola Solutions Danmark A/S is a leading provider of mission-critical communication solutions. We help public safety agencies and enterprises connect those in need with those who can help. Our extensive portfolio includes secure and resilient TETRA infrastructure solutions, deployed across various market segments.About the TeamThe TETRA...