Commercial Onboarding Specialist

1 month ago


Copenhagen, Copenhagen, Denmark Wolt Full time

Job Overview

Wolt is a Finnish technology company that offers a wide variety of products and services, including food delivery, retail, and more. As a Commercial Onboarding Specialist, you will play a crucial role in ensuring the success of our merchants by onboarding them onto our platform.

Key Responsibilities:

  • Onboard new venues onto the Wolt platform by setting up their product selection, training them in our internal systems, and ensuring photo coverage.
  • Become an expert in different types of onboardings, such as Wolt Drive, Wolt Self Delivery, or Wolt Delivery, focusing on either restaurant or retail partners.
  • Develop the onboarding process for tomorrow by leading or participating in projects that improve efficiency and quality.
  • Share best practices with the merchant team and challenge how we operate today.

Requirements:

  • Fluency in Danish and English to communicate with partners and create product selections in the local language and English.
  • Experience in support, administration, coordination, account management, or similar roles is a plus.
  • Excellent interpersonal skills with the ability to adapt tone to suit the audience.
  • Structured, detailed, and service-oriented.
  • Tech-savvy self-starter with a 'can-do' attitude.
  • Curious about how things work and how to optimize partner and user experience.

What We Offer:

  • An estimated salary of approximately $60,000 - $80,000 per year, depending on experience.
  • A dynamic and fast-paced work environment.
  • Opportunities for growth and development.
  • A competitive benefits package.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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