Customer Service Analyst II
6 days ago
Job Description
We are seeking a highly motivated and analytical individual to join our team as a Customer Technical Services Analyst II-2. As a member of the Global Customer Care team, you will be responsible for providing operational and technical support to customers, analyzing complex issues, and implementing process improvements.
Main Responsibilities
- Provide technical support to customers via approved channels
- Analyze and resolve complex customer issues
- Collaborate with internal partners to implement new products and technologies
- Implement process improvements to enhance customer service delivery
- Work on shift rotation to provide 24/7 support coverage
-
Customer Technical Services Analyst II-2
6 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeCustomer Technical Services Analyst II-2 Placering Ballerup Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
-
Customer Technical Services Analyst II
6 days ago
Copenhagen, Copenhagen, Denmark Mastercard Full timeJoin to apply for the Customer Technical Services Analyst II role at Mastercard Processing S.A. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices,...
-
Customer Technical Service Delivery Lead II
6 days ago
Copenhagen, Copenhagen, Denmark Mastercard Full timeAbout the Team:The Customer Technical Services team in Global Customer Care is creating a new team to support Mastercard Payment Services. We are looking for a talented Customer Technical Services Analyst II to join our team in Copenhagen and Norway.Responsibilities and Deliverables:Provide expert-level technical support to customers, identifying and...
-
Copenhagen, Copenhagen, Denmark Mastercard Full timeAbout the Position:We are seeking a skilled Customer Technical Services Analyst II to join our team in Copenhagen and Norway. As a member of our Customer Technical Services team, you will play a critical role in supporting Mastercard Payment Services, providing technical support and resolving customer issues in a 24/7 environment.Main...
-
Copenhagen, Copenhagen, Denmark Mastercard Full timeAbout the Role:Mastercard is seeking a highly motivated Customer Technical Services Analyst II to join our team. This role will be based in Copenhagen and Norway and will act as the single point of contact for customers, providing technical support and resolving issues in a 24/7 environment.Key Responsibilities:Provide operational and technical support for...
-
Customer Portfolio Analyst within Nuuday
2 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeCommercial Analyst Job Description:In this role, you will be responsible for analyzing complex data to identify business opportunities and inform decision-making. Your key responsibilities include operating within channels and related processes, automating insights, and proactively monitoring performance. You will also own, manage, and improve forecasting...
-
Copenhagen, Copenhagen, Denmark Metro Service AS Full timeAbout the JobAs an IT-administrator, you will be a key member of the IT-department, responsible for implementing, driving and administrating the Copenhagen Metro IT-infrastructure. Your primary work areas will include administration of Microsoft-based services - Windows server 2019/2022, IIS, and SQL.Key Responsibilities:Administration of VMware and...
-
Customer Service Specialist
7 days ago
Copenhagen, Copenhagen, Denmark Estate Sydhavnen Full timeWe are seeking a Customer Service Specialist to join our team at Estate Sydhavnen, where you will be responsible for delivering exceptional customer experiences.About the RoleThis is a fantastic opportunity for a customer-focused individual to join our team and make a real impact.Key ResponsibilitiesProvide prompt and professional responses to customer...
-
Data Analyst Position in Customer Management
2 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeCompany Overview:Nuuday is a leading digital service provider, delivering innovative services to most Danish households and businesses. Our team consists of six trusted brands with a shared purpose of making sense with technology.About the Role:This position plays a crucial part in our mission to optimize gross profit per user (GPPU) across all portfolios....
-
Customer Service Representative
6 days ago
Copenhagen, Copenhagen, Denmark SKANDINAVISK Full timeTo support our Copenhagen head office, we are searching for a dedicated and experienced Customer Service Assistant who can take care of our Danish and international B2B customers and sales agents in a full-time capacity.As a Customer Service Assistant, you will be the first point of contact for our wholesale customers and play a central role in the process...
-
Customer Service Representative
13 hours ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeWe are seeking a highly skilled Customer Service Representative to join our team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer service and ensuring that their needs are met in a timely and professional manner.The ideal candidate will have excellent communication skills, both written and verbal,...
-
Customer Insights Analyst hos 3
12 hours ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeEr du nysgerrig på, hvad der driver kunders valg og adfærd? Har du en analytisk sans og brænder du for at omsætte data til værdifulde indsigter? Så er du måske vores nye Customer Insights Analyst. Hos 3 har vi voksende fokus på kundeindsigter og udvider derfor vores analyseteam med en ny Customer Insights Analyst, som vil være med til at levere...
-
Customer Service Representative
7 days ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeWe are seeking a highly motivated and organized Customer Service Representative to join our team. As the first point of contact for our customers, you will play a crucial role in delivering exceptional customer service and ensuring their needs are met.The ideal candidate will have excellent communication skills, both written and verbal, and be able to handle...
-
Customer Service Agent
6 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeAs a Customer Service Agent, you will be central in demonstrating Delta's commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform...
-
Customer Service Consultant
1 hour ago
Copenhagen, Copenhagen, Denmark Globalconnect Full timeCustomer Service Consultant – Be the Voice of GlobalConnect Do you enjoy helping people and solving problems? Are you looking for a workplace where you can grow your knowledge about fiber infrastructure while working with a friendly and open team? Then this might be the job for you About the Role As a Customer Service Consultant at GlobalConnect,...
-
Customer Service Specialist
14 hours ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeDo you thrive as first-point-of-contact for the company? Are you the fast-paced colleague with great communication skills? Would you like to learn more about coffee and tea? Come join us The customer service specialist is the first point of contact for JDE customers and delivers local customer services in line with defined policies and procedures. The...
-
Customer Service Assistant
6 days ago
Copenhagen, Copenhagen, Denmark SKANDINAVISK Full timeTo backfill a maternity leave, we are searching for a dedicated and experienced Customer Service Assistant, who can take care of our Danish and international B2B customers and sales agents in a full-time capacity from our Copenhagen head office. As a Customer Service Assistant, you will be the first point of contact for our wholesale customers and you will...
-
Compliance Analyst
1 day ago
Copenhagen, Copenhagen, Denmark Moneff Full timeJob Overview: We're a fast moving, DFSA regulated fintech company offering business accounts and payment processing services. We are seeking a highly motivated Compliance Analyst to join Moneff ApS's FinCrime Compliance team in our Gammel Kongevej office. The Compliance Analyst will provide support to the Fin Crime Compliance Department on a variety of tasks...
-
Customer Service Support
1 hour ago
Copenhagen, Copenhagen, Denmark Freetrailer Part timeAre you passionate about helping customers? Can you guide our customers as well as provide technical support? Do you get a kick out of providing solutions? If so then you might just be the right person to be our new colleague in Freetrailer's Customer Service team located close to Østerport S-station. The Role We are looking for part-time colleagues who...
-
Customer Service Expert
7 days ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeRSGroup is seeking an experienced Customer Service Expert to support our growing customer base. As a Technical Support Engineer, you'll play a vital role in providing expert guidance on our products and services.Your key responsibilities will include:Providing exceptional customer service through phone, email, and live chat.Collaborating with suppliers,...