Customer Service Expert

6 days ago


Copenhagen, Copenhagen, Denmark Rsgroup Full time

RSGroup is seeking an experienced Customer Service Expert to support our growing customer base. As a Technical Support Engineer, you'll play a vital role in providing expert guidance on our products and services.

Your key responsibilities will include:

  • Providing exceptional customer service through phone, email, and live chat.
  • Collaborating with suppliers, product managers, and colleagues to stay informed about new technologies and products.
  • Driving sales growth by sharing your expertise with the technical and sales teams.

To succeed in this role, you'll need:

  • Strong communication and relationship-building skills.
  • Able to work effectively in a hybrid environment, combining office and remote work.
  • A willingness to learn and adapt to changing customer needs.

As part of our team, you'll enjoy a range of benefits, including flexible working arrangements and opportunities for professional development.



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