Customer Success Career Accelerator
12 hours ago
Formalize is a rapidly growing SaaS scale-up founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Our team consists of over +120 people from 13 nationalities, operating in multiple European markets.
We started our journey within the whistleblowing compliance sector, highlighted by the award-winning Whistleblower Software by Formalize, laying the foundation of our success story. This initial chapter has been within whistleblowing compliance and meeting those regulations. Along the way, we established strong partnerships and a base of satisfied customers.
Our commitment was recognized through the best customer support, which earned us a reputation as a customer-centric pioneer. But now, we extended our expertise to a larger compliance universe including data compliance, risk, and privacy.
">What We DoFormalize helps companies effortlessly navigate and stay ahead in the ever-changing landscape of compliance. Our platform adapts to regulatory changes, continuously adapting to meet and foresee the evolving needs of our users – ensuring businesses remain compliant and confident in their operations.
">Job OverviewWe are seeking a Student Assistant for our Customer Success team. As a key member of this team, you will have the opportunity to learn, grow, and tackle significant challenges to make a meaningful impact.
">ResponsibilitiesAs a Student Assistant, your primary responsibilities will include:
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- Migrating existing customer GRC data into the Formalize platform.">
- Configuring and customizing the Formalize platform to individual client specifications.">
- Building and implementing customer solutions within governance.">
- Mapping in our platform, e.g., qualifying customer risks.">
- Providing input and feedback in the form of potential product optimization ideas and feature requests.">
To be successful in this role, you should possess:
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- A structured and detail-oriented mindset.">
- Thriving in workdays looking alike.">
- Interest in the compliance field.">
- Study within the Business area.">
- The ability to work 15-20 hours a week (part-time) at our Aarhus office.">
- Professional fluency in English.">
- Seen as an advantage if you are fluent in German, Spanish, French, or Italian.">
As a valued member of our team, you can expect:
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- Participation in a fast-growing international SaaS company.">
- A high level of trust and autonomy.">
- Participation in a social, diverse, and international team.">
- Opportunities for professional growth and development.">
- Flexible working hours and remote work possibilities.">
- A competitive salary of around €30,000 per year (estimated).">
- And much more">
The estimated annual salary for this position is approximately €30,000.
">At Formalize, we believe that when everyone contributes their unique talents and perspectives, amazing things can happen. So join our team today and embark on an exciting career journey with a rapidly growing SaaS scale-up
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