Account Manager

16 hours ago

Roskilde, Denmark JN Data AS Full time

Vil du være bindeled mellem organisation og kunder, hvor du gennem tæt dialog omsætter kundernes behov til løsninger til gavn for den finansielle sektor? Hos JN Data søger vi en Account Manager til Team BEC/SDC i Roskilde.

Stillingen

Du bliver en del af et team på seks personer, der har ansvaret for det daglige samarbejde med vores kunder, som leverer IT-infrastruktur og applikationer til banker i Norden. Du vil i tæt samarbejde med JN Datas ledelse, tekniske afdelinger og kunden have ansvaret for at sikre høj kundetilfredshed gennem tæt dialog.

Dine arbejdsopgaver vil bl.a. inkludere:

  • At overvåge kundens udviklingsportefølje fra pre-sale til bestilling, herunder pipelinehåndtering, prognosticering og budgetoverholdelse. Du vil håndtere behovsafdækning og indgå klare aftaler med kunderne. Her er samarbejde med Lead Architects og Delivery Managers en del af din hverdag for at sikre leverancer af høj kvalitet.
  • At være ansvarlig for at afholde månedlige samarbejdsmøder med vores primære stakeholders, hvor vi løbende følger op på vores leverancer, økonomi og løbende forbedrer samarbejdet.
  • At sikre, at kundens fakturering er forståelig og orkestrere dataindsamling til rapporter.

Du bliver en del af Team BEC/SDC på seks medarbejdere, som er del af et større leveranceteam, der servicerer to af vores kunder, BEC og SDC. Teamet fungerer som bindeled mellem JN Datas organisation og vores kunder og sikrer med sine forskellige roller et 360-graders overblik over kundernes engagement.

Vi forestiller os, at du har:

  • En finansiel eller IT-faglig uddannelse, da du vil operere i spændet mellem vores kunders forretningsmæssige behov og IT-leverancerne.
  • Nogle års erfaring i en lignende rolle, gerne med fokus på forretningsudvikling via IT.

Vi er nysgerrige efter at høre:

  • Hvordan du tidligere har arbejdet med kunder – og hvordan du skaber høj kundetilfredshed.
  • Hvordan du i praksis afdækker kundernes behov og sikrer de rigtige løsninger.
  • Hvilken erfaring du har med forretningsudvikling via IT.

Herudover forestiller vi os, at du:

  • Har gåpåmod og er engageret i samarbejdet med kunder og JN Datas organisation.
  • Tager ansvar for dine opgaver, hvor du løbende følger op med stakeholders og sikrer, at opgaverne afsluttes.
  • Bidrager til en sjov og spændende hverdag, hvor du skaber nye relationer internt og eksternt.
  • Er velformuleret i skrift og tale (engelsk og dansk) og forstår at kommunikere rettidigt til kunder, ledelse og kolleger.

Vi tilbyder

Som medarbejder hos JN Data er du sikret nogle gode ansættelsesvilkår. Vi tilbyder bl.a. god pensionsordning, 6. ferieuge, 5 omsorgsdage, forhøjet ferietillæg, gruppelivsforsikring, sundhedssikring, tandforsikring og fuld løn under barsel.

Du bliver en del af et professionelt, men uformelt arbejdsmiljø, hvor der er stort fokus på medarbejdertrivsel og udvikling. Vi tilbyder fleksible arbejdstider og mulighed for hjemmearbejde.

Fangede vi din interesse?

Så ser vi frem til at høre fra dig. Hvis du har spørgsmål til stillingen, er du velkommen til at kontakte Client Manager (afdelingsleder) Morten Skanning på eller telefon 61222749.

Som medarbejder i JN Data er du med til at drifte Danmarks økonomi. Vi gør det usynlige, når vi står bag størstedelen af it-infrastrukturen i landets finansielle sektor.

Næsten hver gang danskerne bruger deres mobilbank eller gennemfører en betaling, kan de sende os en venlig tanke.

Du får omkring 1.000 kolleger i Silkeborg, Roskilde og Warszawa, og vi samarbejder om vitale løsninger, der når ud til millioner af danskere og over 40.000 ansatte i 200 banker og realkreditinstitutter.

Vi er klar, vi er ambitiøse, og vi er der for hinanden. #weareon

Læs mere om, hvad vi kan tilbyde som arbejdsplads på vores karriereside.

#J-18808-Ljbffr

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