Customer Success Manager søges til prduct.com
4 months ago
Er du passioneret omkring kundefokuseret forretningsudvikling og ønsker at spille en central rolle i en hurtigt voksende SaaS-virksomhed? Hos prduct.com søger vi en dygtig Customer Success Manager til at styrke vores team i Aarhus C. Hvis du er klar til at tage udfordringen op og bidrage til vores mission om at skabe banebrydende digitale løsninger, er denne stilling noget for dig
Om prduct.comPrduct.com er en innovativ virksomhed, der arbejder på at skabe positive forandringer for virksomheder og hele industrier der enten ønsker at påbegynde deres arbejde, eller ønsker at være "best in class" når det gælder om ansvarlighed og bæredygtighed.
Vores digitale platform hjælper virksomheder globalt med at opnå større gennemsigtighed og sikkerhed i deres arbejde med produktdata, leverandørdata og risikohåndtering, hvilket sikrer, at forholdene forbedres dag for dag.
Dine opgaver som Customer Success ManagerSom Customer Success Manager hos os vil du få en central rolle i at sikre, at vores kunder får mest muligt ud af vores produkter, og at vores kunder forbliver i centrum for vores succes. Dine opgaver vil inkludere
Opbygning og vedligeholdelse af stærke relationer med kunder, hvilket sikrer høj kundetilfredshed.
Identificering af kundernes behov og arbejde proaktivt for at sikre, at vores løsninger opfylder disse.
Rådgivning og support til kunder i brugen af vores platform, herunder udarbejdelse af onboarding forløb mv, og løsning af tekniske udfordringer.
Samarbejde med vores udviklingsteam, og øvrige teams, for at sikre, at kundernes feedback og ønsker bliver implementeret i fremtidige opdateringer.
Udarbejdelse af uddannelsemateriale og træning af kunder i brugen af vores platformsløsninger.
Overvågning af kundernes brug af vores produkter og identificering af muligheder for at optimere deres oplevelse.
Vi leder efter en kandidat, der:
Har erfaring med kundeservice og relationsopbygning, helst i en SaaS-virksomhed.
Besidder stærke kommunikative og problemløsende færdigheder.
Har en teknisk forståelse og er motiveret for at sætte sig ind i komplekse digitale løsninger.
Er dygtig til at identificere kundernes behov og finde løsninger, der skaber værdi for dem.
Har erfaring med at arbejde tæt sammen med udviklingsteams for at sikre kundetilfredshed.
Er motiveret for at skabe struktur og skabe skalerbare løsninger der kan bidrage til vækst.
Taler flydende dansk og professionel engelsk.
Har minimum 3 års relevant erfaring, ideelt i en lignende rolle.
Hos prduct.com tilbyder vi:
En unik mulighed for at gøre en reel forskel for miljøet og samfundet gennem dit arbejde.
En kreativ og inspirerende arbejdsplads med stor frihed til at præge udviklingen.
Muligheder for faglig og personlig udvikling gennem kurser og workshops.
En konkurrencedygtig løn og fleksible arbejdsvilkår.
En stærk social kultur med mange aktiviteter og events, herunder fredagsbarer og teamudflugter.
Fleksibilitet til at arbejde remote op til 2 dage om ugen.
Hvis du er klar til at tage din karriere til næste niveau og blive en del af et innovativt team, så send din ansøgning og CV. Vi ser frem til at høre fra dig
#J-18808-Ljbffr-
Tech Lead søges til prduct.com
4 months ago
Aarhus, Denmark The HubDanske Bank Full timeNote: this is not a freelance position, and we will not consider any offers from freelancers or agencies - local precess is required. Er du en erfaren programmør, der søger næste skridt i din karriere? Drømmer du om at arbejde med moderne teknologier og agile processer? Hos prduct.com bygger vi innovative produkter fra bunden, og vi leder efter en tech...
-
Customer Success Manager
4 months ago
Aarhus, Denmark RAPTOR SERVICES AS Full timeAnsøgningsfrist: Vi kalder ind til samtaler løbende Tiltrædelse: Hurtigst muligt Type: Fuldtidsstilling Vil du være med til at bygge stærke kunderelationer til nogle af de største e-commerce brands i Danmark og udlandet? Så er du måske den Customer Success Manager, som Raptor leder efter til vores flotte hovedkontor i hjertet af Aarhus! ...
-
Senior Customer Success Manager
2 months ago
Aarhus, Denmark Playable ApS Full timeAre you motivated by creating and developing strong customer relationships, and by ensuring best-in-class adoption of software to customers from all kinds of industries on a global scale? We’re looking for a Senior Customer Success Manager to work with some of the world’s leading brands as they unleash the power of play with the Playable platform. The...
-
Customer Success Manager
4 months ago
Aarhus kommune, Denmark Plecto Full timeCustomer Success Manager (CSM) Are you our next Customer Success Manager? Do you have a natural flair for Customer Care and a good understanding to develop companies in different industries, by focusing on their unique KPI’s? Then join us in building a world-class product that helps our customers succeed! At Plecto, we are on a mission to create the...
-
Customer Success Manager within eHealth
2 months ago
Aarhus, Denmark Cambio Group Full timeCambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Nordic health and social care. We are growing continuously...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Aarhus Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Madrid Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Milan Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative and...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Aarhus Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service and do you have the initiative...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark The HubDanske Bank Full timeAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service and do you have the initiative and motivation to always improve? Then you...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark The HubDanske Bank Full timeAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practices and the ideas within customer engagement, onboarding, and service? Do you have the initiative and motivation to always improve? Then you have...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark The HubDanske Bank Full timeAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative and motivation to always improve? Then you have...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Aarhus Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service? Do you have the initiative...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Aarhus Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding, and service and do you have the initiative...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Madrid Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practice and the ideas within customer engagement, onboarding and service and do you have the initiative...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark Whistleblower Software Full timeFormalize Madrid Full-time Salary Competitive Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practices and ideas within customer engagement, onboarding, and service? Do you have the initiative and...
-
-- Customer Success Manager
4 months ago
Aarhus, Denmark The HubDanske Bank Full timeAre you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience to contribute to best practices and the ideas within customer engagement, onboarding, and service? Do you have the initiative and motivation to always improve? Then you have...
-
Customer Care Manager
7 months ago
Aarhus, Denmark Marel Full timeAre you proud of what you did today? Our Customer Care Managers are. As our new Customer Care Manager you will be overall responsible for the relationship and management of the customer portfolio related to our install base in Fish Division. Your customers will be located in Denmark, Finland, Sweden and Faroe Islands. You will act as a trusted advisor...
-
Senior Customer Experience Manager
1 day ago
Aarhus, Denmark Nuuday Full timeSenior Customer Experience Manager Bliv en central del af TDC NET’s mission om at levere de bedste kundeoplevelser! TDC NET tager næste skridt i vores rejse som en selvstændig udbyder af digital infrastruktur i Danmark. Vi har et mål om at blive de bedste inden for kundeoplevelser, og vi søger en engageret og analytisk dygtig medarbejder, som kan...
-
Operations Manager
7 months ago
Aarhus, Denmark Maersk Full timeA.P. Moller - Maersk, a global logistics leader, moves 20% of global trade annually. With over 100,000 dedicated professionals across 130 countries, we are committed to connecting and simplifying global trade for our customers' growth. In project logistics, a specialized subset, we navigate the intricate orchestration of material flow, order management,...