Client Engagement Partner
2 weeks ago
Celonis is seeking a Client Engagement Partner to join our team.
As a Client Engagement Partner, you will play a crucial role in driving business transformation with our most strategic customers. You will spearhead our mission to deliver data-driven business transformation, leading extensive teams of Celonis experts to ensure the success and satisfaction of our top customer base.
Key Responsibilities:
- Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives.
- Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams.
- Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
- Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.
Requirements:
- Minimum 10 years of relevant customer success, strategy consulting, or related experience in Industry required.
- Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations.
- Strong experience working for or within the CPG & Retail space, being familiar with current challenges, strategic direction, and ongoing initiatives.
- Extensive experience in achieving business objectives through the deployment of software solutions.
- Ability to navigate large global organizations and have the power of persuasion through data, facts, and confidence.
About Celonis:
Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes.
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