Product Growth Specialist

1 month ago


Århus, Århus Kommune, Denmark Plecto Full time
About Plecto

Plecto is a dynamic and innovative software company changing how businesses see their data and boost performance.

We're a scale-up with a startup mentality, where we share what we know and learn from each other.

Our real-time dashboards help teams track their goals, get stuff done, and win big.

Job Description

Job Title: Product Growth Specialist

Estimated Salary: $60,000 - $80,000 per year

You will become part of Plecto's face to the outside world when communicating with our customers on a daily basis guiding them on Dashboards, performance, and KPIs.

You will work closely with our colleagues in Sales, Product, Operations, and UX.

Your Responsibilities
  • Become the ultimate Plecto guru, knowing everything about our platform's features and capabilities.
  • Help customers set up their Plecto accounts and keep them growing strong.
  • Show customers and prospects how to make the most of Plecto like a pro.
  • Join and lead meetings with customers and prospects, answering questions about Plecto, SQL, or APIs like a boss.
  • Chat with customers to get their feedback, understand their needs, and keep them in the loop with product updates and cool new features.
  • Be the bridge between our customers and internal teams, making sure their needs are met and any issues get fixed fast.
Requirements
  • You are motivated, positive, and passionate about software combined with a customer-centric approach.
  • Go-Getter: Thrive in a fast-paced, ever-changing environment with a proactive and problem-solving mindset.
  • People Person: Awesome at building relationships and putting customers first.
  • Tech Whiz: Have the technical skills and keen eye for detail needed to troubleshoot and implement solutions like a pro.
  • Tech Translator: Can explain complex tech concepts to everyone, from newbies to tech gurus.
  • Language Champ: Fluent in English, both spoken and written. Bonus points if you speak Danish, but it's not a deal-breaker.
What We Offer
  • Great flexibility.
  • Opportunity for career development and progression.
  • A young and diverse international team of 45+ professionals representing 12 different nationalities.
  • Plecto is all about equal opportunities. We celebrate diversity and are committed to creating an inclusive environment for everyone.
  • Social workplace where we love getting together for fun and games, and where we truly enjoy working together.
  • Delicious lunch, free snacks and drinks.


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