Service Partner Advocate

4 days ago


Copenhagen, Copenhagen, Denmark Catchmaster AP&G Co., Inc. Full time
About Us

We are AP&G Co., Inc.'s sister company, Catchmaster, and we are seeking a highly skilled Service Partner Advocate to join our team.

The successful candidate will be responsible for providing exceptional customer experiences, handling technical support, and managing operational tickets.

The ideal candidate will have a strong understanding of software products, excellent communication skills, and the ability to work across multiple systems simultaneously.

  • Key Responsibilities:
  • Client communication (handling technical and financial inquiries)
  • Lead installation projects and ensure optimal collaboration between Spirii, clients, and partners
  • Take ownership of operational tickets, issues, and technical aspects related to roaming, payment services, and other aspects of our solution
  • Partner support (educating, supporting the use of products)
Benefits
  • Flexible Work Environment: Enjoy a collaborative, inclusive, and open workplace designed to fit your needs and support work-life balance.
  • Competitive Package: A competitive salary, an 11% company pension plan, and a comprehensive benefits package.
  • Time to Recharge: Benefit from 32 paid vacation days (5 weeks + 5 extra) and paid parental leave to focus on what matters most.


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