Technical Customer Service Representative

5 days ago


Århus, Århus Kommune, Denmark Patrique Mercier Recruitment Spain Full time
Technical Customer Service Representative

We are looking for a talented Technical Customer Service Representative to join our team in Greece. As a member of our remote team, you will play a crucial role in providing technical assistance to our Nordic-speaking clients.

The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work effectively in a remote environment.

Responsibilities:
  • Deliver technical support to clients via multiple channels
  • Troubleshoot and resolve customer issues efficiently
  • Educate clients on product features to enhance their experience
  • Maintain accurate records of customer interactions
Requirements:
  • Fluency in a Nordic language (Norwegian, Swedish, Finnish, or Danish) is required
  • Strong technical skills and problem-solving abilities
  • Previous experience in customer support or IT support is beneficial but not essential
  • Excellent communication and interpersonal skills


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