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Customer Support Specialist
2 months ago
Job Title: Customer Support Commercial
Company: Anders Nielsen & Co/ANCOTRANS
Job Summary:
We are seeking a highly skilled and motivated Customer Support Commercial to join our team. As a key member of our Customer Support department, you will be responsible for ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Collaborate with internal teams to resolve customer complaints and issues.
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Stay up-to-date with company products and services to provide accurate information to customers.
- Meet or exceed customer satisfaction targets and key performance indicators (KPIs).
Requirements:
- Previous experience in a customer-facing role, preferably in a commercial or sales environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other relevant software applications.
- Fluency in Danish and English languages.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work with a leading company in the industry.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to our HR department.
