International Customer Service Agent

4 days ago


Copenhagen, Copenhagen, Denmark Boozt Group Full time
Overview of the Job
We are seeking a highly motivated and experienced International Customer Service Agent to join our team. As a Danish speaker, you will play a critical role in delivering exceptional customer service to our Danish-speaking customers. Your responsibilities will include handling customer inquiries, resolving issues, and identifying areas for process improvement.

About the Role
In this role, you will work closely with our cross-functional teams to ensure seamless customer experiences. You will be responsible for communicating with customers via phone, email, and chat, providing solutions to their queries and concerns. Additionally, you will contribute to the development of new processes and procedures to enhance customer satisfaction.

Requirements
To be successful in this role, you will need to possess excellent communication skills, both written and verbal. Fluency in Danish is essential, and proficiency in English is a plus. Previous experience in customer-facing roles is highly desirable. You should be able to work independently and collaboratively as part of a team, prioritizing tasks effectively and managing multiple projects simultaneously.

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