Cloud Transformation Manager
3 weeks ago
Amazon Web Services (AWS) is seeking a highly skilled Cloud Transformation Manager to join our team. As a Cloud Transformation Manager, you will be responsible for leading large-scale cloud-based IT transformation projects, working closely with customers to provide visibility and guidance around their AWS Services account, and developing and standardizing test, upgrade, and release management processes.
Key Responsibilities- Lead large-scale cloud-based IT transformation projects, ensuring successful delivery and adoption of cloud services.
- Work closely with customers to provide visibility and guidance around their AWS Services account, ensuring alignment with business needs and goals.
- Develop and standardize test, upgrade, and release management processes, ensuring seamless integration with existing IT infrastructure.
- Engage with Director and C-Level executives to understand business needs and develop strategies for cloud adoption.
- Go "toe to toe" with customer technical stakeholders on most issues, ensuring effective communication and resolution.
- Be the voice of the customer and work with internal AWS resources to ensure that customer requirements are met.
- Champion and advocate for customer requirements within AWS, driving feature requests and prioritization.
- Participate in customer requested meetings, providing expert guidance and support.
- Triage technical issues, ensuring timely and effective resolution.
- Provide oversight of escalation, prioritization, and drive customer communication during critical events.
- Develop and promote governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
- Understand customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, and KPIs to measure and monitor benefits realization.
- Analyze application portfolios, identifying dependencies & common infrastructure platform components, and assessing migration feasibility.
AWS values diverse experiences and encourages candidates from all backgrounds to apply. Our team is passionate about cloud computing and believes that world-class support is critical to customer success.
Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, providing a robust suite of products and services to power businesses.
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