Customer Experience Manager
3 days ago
Sprint365 is a leading provider of innovative ERP solutions, revolutionizing the industry with its pre-configured, user-friendly approach.
The company was founded in 2020 with a mission to deliver faster business value to clients, and it has since become a trusted partner for numerous organizations.
Job DescriptionAs Head of Customer & Partner Success, you will play a crucial role in driving service delivery excellence and ensuring outstanding customer satisfaction.
Your primary responsibilities will include:
- Client Relationship Management: Build and maintain strong relationships with clients, providing regular updates on service delivery and addressing inquiries and concerns proactively.
- Strategic Planning: Develop and execute a long-term customer and partner strategy, aligning with client goals and collaborating closely with leadership.
- Trusted Advisor: Help clients maximize the value of their Microsoft investment and serve as their strategic partner.
- Revenue Growth: Identify opportunities to expand collaboration and unlock additional value for both parties.
- Service Delivery Coordination: Oversee the delivery of services to clients, coordinating efforts across different teams to ensure timely and efficient service delivery.
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Customer Success Manager
12 hours ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the role We're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in...
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VP of Customer Experience
7 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timePandora A/S is seeking an experienced VP of Customer Experience to lead the development of global Digital Customer Experience and drive business growth through exceptional customer engagement. As a key member of the executive team, you will be responsible for developing and executing a comprehensive digital marketing strategy that enhances the company's...
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Customer Experience Associate
7 days ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeWe are committed to providing our customers with exceptional service, and we are seeking a highly skilled Customer Experience Associate to help us achieve this goal. In this role, you will be responsible for managing and coordinating all aspects of our customer interactions, including responding to customer inquiries, resolving issues, and ensuring customer...
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Customer Experience Specialist
8 hours ago
Copenhagen, Copenhagen, Denmark Pandora AS Part timePandora A/S is a world-renowned jewelry brand, dedicated to crafting beautiful and meaningful pieces that inspire people to celebrate their uniqueness. We are committed to delivering exceptional customer experiences and creating a positive impact on our communities.We are seeking a highly skilled Customer Experience Specialist to join our team in Copenhagen,...
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Customized Travel Experience Manager
2 days ago
Copenhagen, Copenhagen, Denmark Nordis Travel ApS Full timeNordis Travel ApS is a rapidly growing travel company based in Copenhagen, Denmark.We are seeking a highly skilled and experienced FIT Tour Sales Manager & Operator to join our team and contribute to our growth.The ideal candidate will have a proven track record in sales and marketing, excellent customer service skills, and the ability to build and maintain...
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Customer Experience Consultant
1 day ago
Copenhagen, Copenhagen, Denmark Roman Health Pharmacy LLC Full timeAt Planday, we're building a future where managers can seamlessly free up invaluable time for their business and teams. As a Customer Experience Consultant, you'll be the primary point of contact for our customers, addressing their questions and providing support on the Planday platform.You'll be part of a dynamic team of part-time and full-time colleagues,...
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Global Customer Experience Lead
7 days ago
Copenhagen, Copenhagen, Denmark Chr. Hansen Holding AS Full timeWe are an innovative company that values collaboration and continuous learning.Career Opportunities: Senior Specialist for Customer Support Requests and Stakeholder ManagementJoin us in our pursuit of excellence as a Global Customer Experience Lead.You will lead the Customer Support Request area, develop and implement process improvements, and collaborate...
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Customer Experience
12 hours ago
Copenhagen, Copenhagen, Denmark Falck Danmark AS Full timeCustomer Experience & Process Owner – Byg fremtidens B2B kunderejser hos Falck Customer Experience & Process Owner – Byg fremtidens B2B kunderejser hos Falck Er du passioneret omkring at skabe engagerende og datadrevne kunderejser? Hos Falck søger vi en dedikeret og systemteknisk Customer Experience & Process Owner, der kan drive udviklingen af B2B...
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Customer Experience Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Aura Recruit Ltd. Full timeWe are seeking a skilled Customer Experience Specialist to join our team at Aura Recruit Ltd. As our new CSM, you will be responsible for selling and supporting customers in getting the most out of our cloud-based platform.Key responsibilities include:Conducting additional sales to existing customers, as well as proactive sales to new customersUnderstanding...
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Customer Experience Operations Specialist
6 days ago
Copenhagen, Copenhagen, Denmark WSAudiology Full timeDriven by the passion to improve quality of people's lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increasing penetration in an underserved hearing care market, we aim to accelerate our business transformation to reach more people, more effectively.The Team You're joining the Customer Experience...
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Contracting Manager, North Europe
3 days ago
Copenhagen, Copenhagen, Denmark Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create AlertAt Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:At Intrepid, we're on a...
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Performance Tracking Manager
6 hours ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeWe're looking for a skilled Marketing Operations Specialist to join our team at Conference Manager. As a key member of our Marketing team, you will play a crucial role in driving business growth through data-driven decision making.Your primary responsibility will be to implement, maintain and optimize performance marketing tracking across our entire customer...
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Customer Experience Coordinator
4 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeWe put sustainability at the heart of everything we do. Our vision is to make it easy for businesses to measure their emissions and start their journey towards a greener future.About Customer Operations @ EIVEE:We aim to be the trusted partner for our customers by placing Customer Experience at the center of our offering.We ensure that we maintain the human...
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Copenhagen, Copenhagen, Denmark WSAudiology Full timeJob DescriptionThe RoleYou will lead the integration of business, design, and technology to deliver seamless digital customer experiences across our initiatives.Collaborate with cross-functional teams to orchestrate the development and deployment of new products and services.Ensure alignment with stakeholders and teammates, driving results-oriented...
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Customer Experience Catalyst
7 days ago
Copenhagen, Copenhagen, Denmark Music Tribe Full timeAbout UsT.C. Electronic is where passion meets sound. Since 1976, we've been dedicated to creating innovative audio solutions that empower musicians to achieve their creative vision. Our award-winning products are used by top artists worldwide, and our commitment to quality and innovation has earned us a reputation as a leader in the industry.The RoleWe're...
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Support Expert
6 days ago
Copenhagen, Copenhagen, Denmark Freetrailer Part timeAbout the RoleWe are looking for a highly skilled Customer Service Support to join our team. The ideal candidate will be able to provide excellent customer service and technical support, ensuring our customers have a great experience.The role involves working on weekends and evenings, primarily interacting with customers via phone, email, and chat. You will...
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Senior Customer Experience Lead
2 hours ago
Copenhagen, Copenhagen, Denmark VML MAP Full timeJob DescriptionKey Responsibilities:Identify gaps and opportunities throughout the customer journey and develop strategies to fill/leverage them.Represent and implement VML MAP's proven frameworks and methodologies to set the strategic direction for outstanding data-driven connected customer experiences.Actively contribute to engagements with brands using a...
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Sales and Customer Experience Professional
7 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeRequirements and QualificationsTo be successful in this role, you will need:At least 2 years' experience in a sales or customer-facing role, preferably in the fashion industryExcellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleaguesA keen eye for detail and a passion for delivering...
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Head of Operations and Customer Experience
3 hours ago
Copenhagen, Copenhagen, Denmark Falck Danmark AS Full timeFalck Danmark A/S seeks an experienced Head of Customer and Business Support to join our Operations team.In this role, you will lead a team of approximately 10 employees and be responsible for critical support functions in sales and contract management.You will also oversee the onboarding and offboarding of customers and develop operational partnerships with...
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Onboarding Experience Manager
7 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeAbout the RoleIn this role as an Onboarding Experience Manager, you will be responsible for driving the onboarding strategy for new customers. Your goal will be to ensure seamless onboarding experiences, resulting in customers achieving value quickly.To achieve this, you will develop and implement scalable onboarding processes, incorporating automation and...