Customer Loyalty Manager
5 days ago
We're Looking for Someone Who:
- Has Experience: At least 3 years of experience in Customer Service Management, with a track record of success.
- Tech Savvy: Experience with Fresh Customer Service Suite and Shopify is a significant plus.
- Process Improvement: Has a proven ability to improve processes and streamline operations like a pro.
- Automation Whiz: Is curious about working with automation and AI tools to enhance customer service and eager to explore.
- Remote Management: Has managed off-site teams before, knowing how to keep them connected and motivated.
- Analytical Mindset: Comfortable with spreadsheets and numbers, as well as customer conversations.
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VP of Customer Experience
3 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timePandora A/S is seeking an experienced VP of Customer Experience to lead the development of global Digital Customer Experience and drive business growth through exceptional customer engagement. As a key member of the executive team, you will be responsible for developing and executing a comprehensive digital marketing strategy that enhances the company's...
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Customer Engagement Manager
15 hours ago
Copenhagen, Copenhagen, Denmark Merck Gruppe Full time**Key Responsibilities:**As a Therapeutic Area Specialist with Merck Gruppe, your primary responsibility will be to engage with healthcare professionals about our Neurology & Immunology portfolio.You will lead customer interactions and coordinate with internal resources to ensure seamless customer engagement.This role requires you to work closely with...
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Customer Retention Manager
5 days ago
Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full timeWe're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...
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Customer Engagement Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeJoin our team at Conference Manager, a leading provider of registration and event management solutions in ScandinaviaWe are looking for a highly motivated Sales Development Representative to join our team in Denmark.Your role will be to:Contact and engage with potential customers via phone, email, and social media.Identify and navigate gatekeepers to reach...
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Customer Relationship Specialist
6 days ago
Copenhagen, Copenhagen, Denmark duuo Full timeAbout the RoleWe are seeking a skilled Customer Relationship Specialist to join our team at DUUO. This role involves building and maintaining strong relationships with customers across various service areas.Key Responsibilities:Become the trusted advisor for a portfolio of customers, ensuring their satisfaction from onboarding to long-term partnerships.Dive...
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Customer Success Advocate
3 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timePareto Securities AS is committed to delivering exceptional customer experiences through our customer success team. We are seeking a Customer Success Advocate to join our team and play a key role in driving customer satisfaction and loyalty.Your Key Responsibilities:Develop and execute customer engagement strategies to drive retention and...
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Customer Acceleration Manager
5 days ago
Copenhagen, Copenhagen, Denmark Corti Full timeThere is no quality healthcare without a quality dialogue. Today, that dialogue is broken; we need you to help us fix it. Doctors and nurses across the world are facing unprecedented challenges. When we meet them, they're dealing with heavy workloads, extensive paperwork, and the pressure of performing well, which in healthcare, can have dire consequences....
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Portfolio Development Manager
2 days ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeWe are seeking a highly motivated and experienced Portfolio Development Manager to join our Recurring Revenue team in Copenhagen. As a key member of our team, you will be responsible for developing and implementing strategies that drive portfolio growth and customer satisfaction.In this role, you will work closely with our product managers and commercial...
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French Account Growth Manager
4 days ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team in Copenhagen. As a Customer Success Manager, you will play a key role in driving growth and retention across our French-based customer base. Your primary focus will be on developing and executing strategies to ensure customer satisfaction and maximize the value derived...
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Customer Service and Sales Specialist
4 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeAbout Our MissionAt Dixa, we believe that customer service should be effortless, personalized, and scalable. Our Conversational Customer Service Platform is designed to help businesses deliver exceptional customer experiences that drive loyalty and revenue growth.As a Customer Service and Sales Specialist, you'll play a critical role in helping us achieve...
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Business Development Manager
6 days ago
Copenhagen, Copenhagen, Denmark duuo Full timeJob DescriptionThe Business Development Manager role at DUUO is a key position in our customer care team. As the primary point of contact for customers across all service areas, you will be responsible for maintaining strong relationships and identifying opportunities for growth.Main Responsibilities:Manage customer relationships through regular engagement...
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Customer Data Privacy Coordinator
6 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeCustomer Data Privacy Coordinator Your Role Leading, documenting, and improving the Data Subject Rights (DSR) process:Managing the DSR operating model and processes in close collaboration with DSR agents based in Warsaw, PL. Documenting and securing alignment across stakeholders. Ensuring adherence to service-level agreements (SLA) on DSR requests....
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Account Manager
3 days ago
Copenhagen, Copenhagen, Denmark duuo Full timeCome work in one of Denmark's most modern and fastest-growing facilities management companies Centrally located in Copenhagen and with a ceiling so high you'll need a ladder, DUUO offers opportunities for personal and professional growth. Are you passionate about building strong customer relationships and delivering top-tier service? Then this could be your...
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Hospitality Growth Manager
4 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeNordic Sales and Business Development RoleAre you a driven sales professional looking for a new challenge? Do you have a passion for the hospitality industry and a talent for building relationships? We are seeking an experienced Business Development Manager to join our Nordic sales team and help drive growth in the region.In this role, you will be...
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Sales and Relationship Builder
3 days ago
Copenhagen, Copenhagen, Denmark duuo Full timeRole OverviewDUO is a modern and fast-growing facilities management company looking for an experienced Account Manager to join our Customer Care team.The role involves managing customer relationships, driving sales & upselling, ensuring smooth service delivery, and maintaining account retention.Main Tasks:Manage a portfolio of customers across all service...
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Customer Service Manager
3 days ago
Copenhagen, Copenhagen, Denmark duuo Full timeAbout the RoleAs an Account Manager at DUO, you'll be responsible for managing customer relationships, driving sales & upselling, ensuring smooth service delivery, and maintaining account retention.The ideal candidate will have excellent interpersonal skills, be proactive, solution-oriented, and focused on customer needs.Requirements:Fluent in English &...
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Account Acquisition Representative
5 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeBecome a key player in our Sales Team at Conference Manager, a profitable B2B SaaS business based in Denmark.We are seeking a skilled Sales Development Representative to identify and engage with potential customers, create interest in our product, and book meetings for our Sales Manager in Denmark.Your responsibilities will include:Developing and executing a...
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Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark streamways GmbH Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from streamways GmbH Are you customer-focused, a great communicator, and passionate about helping people succeed with innovative software? Then become part of our dynamic team at streamways About us streamways is a fast-growing tech startup revolutionizing the...
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Customer Success Manager
3 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeIntroduction As a Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You'll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise, streamline...
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Customer Acquisition Manager
4 days ago
Copenhagen, Copenhagen, Denmark Cision Denmark ApS Full timeWe are looking for a Customer Acquisition Manager to join our Sales Development team. In this role, you will be responsible for acquiring new customers and driving revenue growth through new business opportunities. You will work closely with the Account Executive team to build a sales pipeline and execute strategies to achieve your targets.About the Role:As...