Client Retention Manager

7 days ago


Copenhagen, Copenhagen, Denmark Dixa Full time
Key Responsibilities

The Client Retention Manager will be responsible for serving as the voice of the customer within the organization, advocating for their needs, requirements, and feedback.

You will work closely with internal teams to address customer concerns and deliver solutions.

Proactively monitor customer health and engagement, identifying potential risks to retention.



  • Copenhagen, Copenhagen, Denmark Corpay Full time

    About the JobThe Customer Retention Manager is a critical role within our organization, responsible for ensuring our clients achieve their goals and objectives.Key Responsibilities:Act as primary point of contact for DK customers, understanding their needs and providing proactive solutions.Become an expert in our Product, leveraging customer insights to...


  • Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full time

    Key ResponsibilitiesWe are seeking a Business Retention Specialist to join our team. In this role, you will be responsible for maintaining and securing renewal rates of clients from the Benelux markets.What We OfferA competitive compensation package and bonus structure.A range of flexible working options to suit your needs.Opportunities for professional...


  • Copenhagen, Copenhagen, Denmark Templafy Full time

    About the Role: As a Senior Customer Success Manager at Templafy, you will be responsible for developing and executing strategies to drive growth and retention across our global customer base. This will involve working closely with cross-functional teams to identify opportunities for expansion and providing tailored solutions to meet the evolving needs of...


  • Copenhagen, Copenhagen, Denmark FE fundinfo Full time

    At FE fundinfo, we are seeking a highly skilled Senior Client Success Manager to drive customer satisfaction and retention through strategic partnerships and innovative solutions.Key Responsibilities:Buil d and maintain strong relationships with our Nordics clients, ensuring they maximise the benefits of our products and services.Develop strategies to...

  • Client Director

    3 days ago


    Copenhagen, Copenhagen, Denmark Frankly Full time

    Frankly Copenhagen, Capital Region of Denmark, Denmark Client Director - Europe Are you our new Client Director - Europe? The Client Director for Europe will play a pivotal role in driving the growth and retention of a portfolio of our European HQ clients, who are predominantly large multi-nationals within the Industrials, Healthcare and Financial Services...


  • Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full time

    We're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...


  • Copenhagen, Copenhagen, Denmark Corpay Full time

    Customer Success Team MemberThe Client Satisfaction Advocate will be responsible for ensuring our clients achieve their desired outcomes and experience exceptional satisfaction with our product.Main Responsibilities:Understand and anticipate client needs and goals, proactively providing solutions and guidance.Drive retention and revenue growth across your...


  • Copenhagen, Copenhagen, Denmark Gtt Communications Denmark ApS Full time

    About the Role:The ideal candidate will excel in a dynamic sales environment, leveraging strong communication and interpersonal skills to build lasting relationships with clients. As a Chief Growth Strategist at GTT Communications Denmark ApS, you will be responsible for identifying and pursuing new business opportunities, expanding existing client...

  • Retention Team Lead

    3 days ago


    Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full time

    About This Role:Customer Champion: Lead our internal Customer Service team and manage an external customer service function, ensuring seamless performance-driven interactions with customers.Data-Driven Strategies: Plan and execute data-driven initiatives to reduce churn, focusing on customer-first solutions that drive loyalty and retention.Key Performance...


  • Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full time

    Flying Tiger Copenhagen is on the lookout for a seasoned Customer Retention Expert to join our team. As a key member of our customer service department, you will be responsible for leading our internal Customer Service team while also managing an external customer service function.


  • Copenhagen, Copenhagen, Denmark Trustpilot AS Full time

    Job DescriptionWe are seeking a highly experienced Client Partnership Specialist to join our team in Copenhagen. As a Customer Success Manager, you will be responsible for the retention of our Medium and Strategic accounts for the Danish markets.Your primary objective will be to establish strong relationships with our clients, understand their business...


  • Copenhagen, Copenhagen, Denmark FE fundinfo Full time

    FE fundinfo Copenhagen, Capital Region of Denmark, Denmark Senior Client Success Manager Join our team as a Senior Customer Success Manager and be at the forefront of driving customer satisfaction and retention through strategic partnerships and innovative solutions. As a Senior Customer Success Manager, you will have the opportunity to build strong...


  • Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    Introduction Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell', Client Engineering co-creates with clients, in real-time, on solutions to solve their hardest business challenges. As a Platform Engineer within Client Engineering, you'll be a key player in a...


  • Copenhagen, Copenhagen, Denmark Pandektes Full time

    Pandektes is committed to empowering legal professionals with access to precise, in-depth, and lightning-fast legal knowledge. As our Client Growth Strategist, you will be responsible for driving customer success and growth.We are seeking a strategic thinker to join our team and develop strategies for customer growth and retention. Your expertise in customer...


  • Copenhagen, Copenhagen, Denmark Bonzer ApS Full time

    About Bonzer CopenhagenBonzer is a leading SEO agency in Copenhagen, Denmark, dedicated to helping businesses improve their online visibility. Our team of experts develops tailored organic marketing strategies and SEO results aligned with our clients' needs, goals, and ambitions.We believe in the importance of building strong relationships with our clients...


  • Copenhagen, Copenhagen, Denmark Nobel Recruitment Full time

    Noble Recruitment is seeking an Enterprise Client Manager to join their team. This role involves managing existing client relationships and identifying new business opportunities.About the CompanyThe company is a leading provider of software solutions for the electricity grid industry. Their innovative products help clients understand the environmental...


  • Copenhagen, Copenhagen, Denmark Helionb2b Full time

    We are looking for a Client Success Manager to oversee project execution across content, HubSpot design, and performance marketing, making sure things run smoothly and clients achieve their goals.You'll work closely with clients to understand their needs and develop strategies to meet those needs.Key Responsibilities:Project Execution: Oversee the successful...


  • Copenhagen, Copenhagen, Denmark Microsoft Corporation Full time

    We are seeking a Client Relationship Manager to join our team at Microsoft Corporation.Job SummaryThis role involves managing a portfolio of existing clients, identifying new business opportunities, and developing strategies to drive revenue growth. You will work closely with internal teams to understand customer needs and preferences, and leverage this...


  • Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full time

    Job SummaryWe are seeking a Client Partnership Manager to join our team in Copenhagen, Denmark. The successful candidate will be responsible for building and maintaining strong relationships with clients.Key ResponsibilitiesDevelop and implement effective client engagement strategies.Maintain open and transparent communication with clients.Identify and...

  • Lead Tester

    2 days ago


    Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    JobbeskrivelseVed IBM Client Innovation Center søger vi en erfaren Lead Tester til at styrke vores kvalitetsindsatser. Du vil være ansvarlig for at udvikle og implementere teststrategier, samt sikre at vores leverancer lever op til højeste kvalitetsstandard.Målgruppe og krav At lede test management indsats på tværs af forskellige kunderAt udvikle og...