Client Growth Manager

3 days ago


Copenhagen, Copenhagen, Denmark Dixa Full time

Company Overview

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Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders create effortless experiences that unlock loyalty.

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Job Description

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We are looking for a Client Growth Manager to join our team. The ideal candidate will have a proven track record of experience in customer success, account management, or sales. They will be responsible for building strong relationships with customers, creating tailored success plans, and driving product adoption and usage.

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Responsibilities:

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  • Build trust-based relationships with customers, understanding their business goals, challenges, and needs.
  • Develop and implement strategies to mitigate churn and maximize customer lifetime value.
  • Drive product adoption and usage among customers, identifying opportunities for upselling or cross-selling additional features or services.
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Requirements:

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  • Proven experience in a customer-facing role, such as customer success, account management, or sales.
  • Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
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Benefits:

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We offer a competitive salary and benefits package, flexible working arrangements, and opportunities for growth and development within our company.



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