Professional Customer Experience Manager
2 weeks ago
We are seeking a talented Customer Experience Expert to join our team at Maersk.
Key Responsibilities:
- Provide exceptional customer service and support to new customers onboarded in the Maersk environment.
- Manage customer channels, cases, and relationships to ensure seamless communication and issue resolution.
- Develop and implement effective strategies to enhance customer experience and drive business growth.
- Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement.
- Stay up-to-date with industry trends and best practices to continuously improve customer experience and service delivery.
About Maersk:
Maersk is a global leader in the shipping and logistics industry, with a strong commitment to diversity, equity, and inclusion. We value our employees and strive to create a work environment that is inclusive, respectful, and supportive of all individuals.
-
Customer Experience Professional
18 hours ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCompany OverviewMaersk is a global leader in logistics and shipping, committed to providing exceptional customer experiences. Our company values diversity and inclusion, embracing different styles of thinking.Job SummaryWe are seeking an experienced Customer Experience Professional to join our team. The successful candidate will be responsible for delivering...
-
Customer Experience Management Professional
3 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeOpportunityAt Maersk, we pioneer logistics innovation, shaping the industry through end-to-end solutions that connect communities worldwide. We empower our team to find creative solutions, making logistics simple and customer-friendly. This drives positive change socially, economically, and globally, leveraging global trade as a force for good.We OfferIn...
-
SCM Customer Experience Professional
2 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the Role:The Customer Experience Agent will be responsible for delivering a best-in-class customer experience by managing end-to-end shipments, owning customer issues, and facilitating timely and effective resolutions.Key Responsibilities:• Deliver a best-in-class customer service experience• Respond to all enquiries in a timely and accurate...
-
Strategic Customer Experience Manager
18 hours ago
Copenhagen, Copenhagen, Denmark Maersk Full timeMaersk is a global leader in the shipping and logistics industry, committed to providing exceptional customer experiences. We are currently seeking a Strategic Customer Experience Manager to join our team.About UsWe pride ourselves on being a diverse and inclusive workplace, where every employee feels valued and empowered to contribute their unique...
-
Senior Customer Experience Manager
18 hours ago
Copenhagen, Copenhagen, Denmark Maersk Full timeMaersk is committed to delivering exceptional customer experiences across various industries. As a Senior Customer Experience Manager, you will play a crucial role in shaping the company's customer-facing strategies and driving continuous improvement opportunities.About the RoleWe are seeking an experienced professional to lead our customer experience...
-
Copenhagen, Copenhagen, Denmark Maersk Full timeWe are looking for talented individuals to join our team at Maersk, a global leader in the shipping and logistics industry.With a strong focus on customer experience, you will play a key role in delivering exceptional service to new customers once they are onboarded into our system. Your activities may include:Key Responsibilities:Customer Channel...
-
Customer Experience Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerMaersk is committed to delivering exceptional customer experiences across all touchpoints. As a Customer Experience Manager, you will be responsible for driving customer satisfaction and loyalty in a small to medium-sized cluster. Your key objectives will include:Ensuring consistent delivery of high-quality customer...
-
Customer Experience Manager
18 hours ago
Copenhagen, Copenhagen, Denmark Maersk Full timeMaersk is committed to providing exceptional customer experiences across the supply chain.We are seeking a skilled Customer Experience Manager to join our team, who will be responsible for owning and managing the end-to-end customer experience within their assigned scope in SCM. The successful candidate will have the responsibility of ensuring that all...
-
Customer Experience Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerAs a Customer Experience Manager at Maersk, you will play a vital role in delivering exceptional customer service. Your primary responsibility will be to manage the end-to-end customer experience, ensuring seamless execution of logistics processes. You will be the primary point of contact for key customers, working closely with...
-
Customer Experience Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAs a Customer Experience Manager at Maersk, you will be responsible for driving customer-facing activities and delivering a consistently high-quality experience for new and existing customers in the GCA area.Key responsibilities include building awareness and insights into customers' E2E supply chain plans and priorities, driving strong relationships with...
-
Customer Experience Manager
18 hours ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAt Maersk, we are committed to delivering exceptional customer service and ensuring that our customers receive the highest level of care throughout their journey.About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our SCM department, you will be responsible for managing end-to-end customer...
-
Customer Experience Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeJob SummaryAs a Customer Experience Manager at Maersk, you will be responsible for delivering a consistently high-quality experience to new and existing customers. This involves actively building awareness and insights into customers' E2E supply chain plans and priorities, driving strong relationships with customers, and planning the deployment of customer...
-
Customer Experience Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Service AgentAs a Customer Service Agent at Maersk, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to manage end-to-end customer interactions, ensuring seamless execution of logistics lifecycle processes.Key Responsibilities:Deliver best-in-class customer service experienceRespond to...
-
Customer Experience Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Agent to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless end-to-end logistics processes.Key ResponsibilitiesDeliver best-in-class customer service experiencesManage...
-
Customer Experience Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout MaerskMaersk is a global leader in the shipping and logistics industry, moving 20% of global trade every day. We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.Job SummaryWe're seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing...
-
Copenhagen, Copenhagen, Denmark Roman Health Pharmacy LLC Full timeWe are seeking a highly skilled Customer Experience Specialist to join our team. As a customer-focused professional, you will be the primary point of contact for our customers, addressing their questions and providing support on the Planday platform.Key Responsibilities:Customer Communication: Engage with customers via telephone, online chat, and...
-
Customer Experience Team Lead
4 weeks ago
Copenhagen, Copenhagen, Denmark Zimmer Biomet Full timeAt Zimmer Biomet, we're committed to delivering exceptional customer experiences. As a Customer Experience Team Lead, you'll play a key role in ensuring seamless communication and support between customers, sales teams, and our Customer Experience team in the Nordics and Global Supply Chain Center.Key ResponsibilitiesLead and motivate the Customer Experience...
-
Customer Experience Coordinator
1 month ago
Copenhagen, Copenhagen, Denmark Scandlines Deutschland GmbH Full timeJob Title: Customer Experience CoordinatorWe are seeking a highly organized and customer-focused colleague to join our Campaigns & Customer Experience team as our new Customer Experience Coordinator.In this role, you will be responsible for ensuring exceptional customer experiences by analyzing and understanding customer interactions, resolving inquiries,...
-
Customer Experience Strategist
2 weeks ago
Copenhagen, Copenhagen, Denmark Grow-Talent Full timeJob Title: Customer Lifecycle ManagerGrow-Talent is working with a leading Outsourcing/BPO company that is looking for a Danish-speaking Customer Lifecycle Manager to join their Málaga office.Key Responsibilities:Act as the primary point of contact for customers, delivering a strong first impression and setting the foundation for long-term customer...
-
Customer Success Professional
2 weeks ago
Copenhagen, Copenhagen, Denmark GTT Communications, Inc. Full timeJob Title: Customer Success ProfessionalAbout the Role:The Customer Success Professional role at GTT Communications, Inc. is a key component of our customer-centric approach. As a Customer Success Professional, you will build lasting relationships with our most valued clients, helping them achieve business value at every stage of their lifecycle.**Key...