Professional Customer Experience Manager
1 day ago
We are seeking a talented Customer Experience Expert to join our team at Maersk.
Key Responsibilities:
- Provide exceptional customer service and support to new customers onboarded in the Maersk environment.
- Manage customer channels, cases, and relationships to ensure seamless communication and issue resolution.
- Develop and implement effective strategies to enhance customer experience and drive business growth.
- Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement.
- Stay up-to-date with industry trends and best practices to continuously improve customer experience and service delivery.
About Maersk:
Maersk is a global leader in the shipping and logistics industry, with a strong commitment to diversity, equity, and inclusion. We value our employees and strive to create a work environment that is inclusive, respectful, and supportive of all individuals.
-
Customer Experience Management Professional
4 days ago
Copenhagen, Copenhagen, Denmark Maersk Full timeOpportunityAt Maersk, we pioneer logistics innovation, shaping the industry through end-to-end solutions that connect communities worldwide. We empower our team to find creative solutions, making logistics simple and customer-friendly. This drives positive change socially, economically, and globally, leveraging global trade as a force for good.We OfferIn...
-
Customer Experience Manager
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerAs a Customer Experience Manager at Maersk, you will be responsible for driving customer satisfaction and loyalty through effective management of customer-facing activities. Your primary goal will be to provide a consistently high-quality experience for new and existing customers in the GCA area.Key Responsibilities:Build and...
-
Customer Experience Manager
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless end-to-end logistics processes.Key ResponsibilitiesManage customer relationships and resolve issues in a timely and...
-
Customer Experience Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerAs a Customer Experience Manager at Maersk, you will be responsible for driving customer satisfaction and loyalty through effective management of customer-facing activities. Your primary goal will be to provide a consistently high-quality experience for new and existing customers in the GCA area.Key Responsibilities:Build and...
-
SCM Customer Experience Professional
1 day ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the Role:The Customer Experience Agent will be responsible for delivering a best-in-class customer experience by managing end-to-end shipments, owning customer issues, and facilitating timely and effective resolutions.Key Responsibilities:• Deliver a best-in-class customer service experience• Respond to all enquiries in a timely and accurate...
-
Head of Customer Experience Management
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagementMaersk is seeking a seasoned professional to lead our Customer Experience Management team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences across our customer lifecycle.Key Responsibilities:Customer Channel Management: Develop and implement strategies to enhance...
-
Customer Experience Manager
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeKey ResponsibilitiesWe are seeking a highly skilled Customer Experience Manager to join our team at Maersk. As a key member of our organization, you will be responsible for delivering exceptional customer experiences across various touchpoints.Main Accountabilities:Develop and implement customer-centric strategies to drive business growth and customer...
-
Head of Customer Experience Management
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeJob SummaryWe are seeking a highly skilled Head of Customer Experience Management to join our team at Maersk. As a key member of our organization, you will be responsible for leading our customer experience initiatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesDevelop and implement customer experience strategies that...
-
Customer Experience Manager
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at Maersk. As a key member of our SCM team, you will be responsible for delivering exceptional customer experiences and ensuring seamless end-to-end logistics processes.Key ResponsibilitiesManage customer relationships and resolve issues in a timely and effective mannerOwn...
-
Head of Customer Experience Management
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Head of Customer Program Management. This role will be responsible for leading the development and implementation of customer programs that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement customer programs that align with...
-
Customer Experience Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerMaersk is committed to delivering exceptional customer experiences across all touchpoints. As a Customer Experience Manager, you will be responsible for driving customer satisfaction and loyalty in a small to medium-sized cluster. Your key objectives will include:Ensuring consistent delivery of high-quality customer...
-
Customer Experience Manager
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerAs a Customer Experience Manager at Maersk, you will be responsible for driving customer satisfaction and loyalty through effective management of customer-facing activities. Your primary goal will be to provide a consistently high-quality experience for new and existing customers in the GCA area.Key Responsibilities:Build and...
-
Customer Experience Manager
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerAs a Customer Experience Manager at Maersk, you will be responsible for owning and managing the customer experience. This includes managing end-to-end shipment processes, ensuring compliance with relevant company procedures and agreements with customers.Key Responsibilities:Deliver a best-in-class Customer Service...
-
Customer Experience Manager
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Service and Experience ManagerAs a Customer Service and Experience Manager at Maersk, you will be responsible for owning and managing the customer experience. This includes managing end-to-end shipment processes, ensuring compliance with relevant company procedures and agreements with customers.Key Responsibilities:Deliver a best-in-class Customer...
-
Customer Experience Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerAs a Customer Experience Manager at Maersk, you will play a vital role in delivering exceptional customer service. Your primary responsibility will be to manage the end-to-end customer experience, ensuring seamless execution of logistics processes. You will be the primary point of contact for key customers, working closely with...
-
Customer Experience Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAs a Customer Experience Manager at Maersk, you will be responsible for driving customer-facing activities and delivering a consistently high-quality experience for new and existing customers in the GCA area.Key responsibilities include building awareness and insights into customers' E2E supply chain plans and priorities, driving strong relationships with...
-
Customer Experience Manager
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeCustomer Experience ManagerMaersk is committed to delivering exceptional customer experiences across our small to medium-sized clusters. As a Customer Experience Manager, you will be responsible for leading customer-facing activities and ensuring consistent delivery in line with our brand standards.Key Responsibilities:Drive and build strong relationships...
-
Customer Experience Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the Role:We are seeking a talented individual to join our team as a Customer Experience Specialist at Maersk. As a key member of our global family, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:1. Customer Channel Management: Develop and implement effective customer channel...
-
Customer Experience Manager
1 day ago
Copenhagen, Copenhagen, Denmark Maersk Full timeJob SummaryAs a Customer Experience Manager at Maersk, you will be responsible for delivering a consistently high-quality experience to new and existing customers. This involves actively building awareness and insights into customers' E2E supply chain plans and priorities, driving strong relationships with customers, and planning the deployment of customer...
-
Customer Experience Manager
2 months ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our SCM team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences across the entire supply chain.Key ResponsibilitiesManage end-to-end customer experiences within assigned scope in SCM, ensuring compliance with company...