Professional Customer Experience Manager

2 weeks ago


Copenhagen, Copenhagen, Denmark Maersk Full time

We are seeking a talented Customer Experience Expert to join our team at Maersk.

Key Responsibilities:

  • Provide exceptional customer service and support to new customers onboarded in the Maersk environment.
  • Manage customer channels, cases, and relationships to ensure seamless communication and issue resolution.
  • Develop and implement effective strategies to enhance customer experience and drive business growth.
  • Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement.
  • Stay up-to-date with industry trends and best practices to continuously improve customer experience and service delivery.

About Maersk:

Maersk is a global leader in the shipping and logistics industry, with a strong commitment to diversity, equity, and inclusion. We value our employees and strive to create a work environment that is inclusive, respectful, and supportive of all individuals.



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