Strategic Account Director

4 weeks ago

Copenhagen, Copenhagen, Denmark Microsoft Full time
Overview

As a Strategic Account Director at Microsoft, you will lead the dialogue with one of our most significant clients, exercising both formal and informal leadership over a broader team committed to supporting this esteemed client. You will be responsible for driving strategic direction across teams to enable revenue growth by proactively addressing business and competitive needs.

Responsibilities
  • People Management
    • Deliver success through empowerment and accountability by modeling, coaching, and caring.
    • Model - Live our culture; Embody our values; Practice our leadership principles.
    • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
    • Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.
  • Leading and Transforming the Business
    • Develops and drives go-to-market sales strategy and execution to ensure success within their market based on Microsoft's and customer/partner needs.
    • Develops strategies and coaches managers to align teams with customer, compete, and market strategies that drive sales, consumption, and Digital & Artificial Intelligence (AI) transformation solutions.
    • Leads, collaborates with, and empowers managers to execute on strategic initiatives, achieve targets and build and manage pipelines that achieve growth and accelerate customer/partner value realization.
    • Develops talent internally and attracts needed talent to Microsoft.
    • Leads teams by example, driving high-value engagements and creating trusting relationships with customers and partners.
    • Coaches teams on, and drives the execution of go-to-market based on customer, partner, and Microsoft needs, and scaling business across markets.
    • Oversees and directs actions to drive balance in business, financial, and people outcomes.
    • Manages customer planning across accounts to ensure that teams across organizations drive end-to-end orchestration for customer value realization and outcomes.
    • Defines long-term expectations and goals across teams to consistently leverage opportunities and effectively develop, align, and execute on market sales strategies.
  • Accelerating Growth
    • Leverages industry and market expertise, proactively leading teams to identify solutions to drive new opportunities and strategies in alignment with customer needs.
    • Establishes a technology-driven professional presence in the market and represents Microsoft as a thought leader who can articulate connections between Microsoft solutions to relevant business contexts with industry and market leaders.
    • Pursues industry of choice to create more strategic relevance and value with customers.
    • Coaches teams to consider global perspectives in best practices in local trade, regulatory, and policy environments across geographic areas.
    • Coaches managers and teams to tailor customer engagement for specific industries with relevant customer references and socializes best practices across their organization.
    • Identifies and creates customer references for landmark successes in one or more strategic industries to develop a competitive advantage and to articulate ability to deliver customer value to achieve outcomes.
    • Leverages experiences and expertise with customers across industry to influence the development of programs that help scale and accelerate successful engagements.
  • Driving Success with and Through Others
    • Fosters and defines a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals.
    • Influences and inspires managers and teams across the organization to motivate, engage, and bring teams together.
    • Leads a diverse and inclusive workforce, creates and hires diverse teams, and fosters an inclusive working environment via well-established inclusive behaviors.
    • Develops and rewards high-performing individuals and teams, hires diverse talent, prioritizes development, leads by example, and prepares people for more senior positions in other parts of the organization.
  • Benefits
    • Industry leading healthcare
    • Educational resources
    • Discounts on products and services
    • Savings and investments
    • Maternity and paternity leave
    • Generous time away
    • Giving programs
    • Opportunities to network and connect

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