Technical Product Specialist
1 month ago
About the Role
The Technical Product Specialist is a key member of the Agillic team, responsible for delivering exceptional customer support and technical expertise to our clients and partners. This role requires a strong understanding of the Agillic Platform and its features, as well as excellent communication and problem-solving skills.
Key Responsibilities
- Provide timely and effective support to clients and partners via various channels, including tickets, email, phone, and live chat.
- Conduct training sessions and product presentations to educate customers on the Agillic Platform.
- Develop and maintain in-depth knowledge of the Agillic product and services.
- Collaborate with technical personnel to troubleshoot technical solutions and ensure overall client satisfaction.
- Document product-related features and best practices in the Knowledge Base and Developer Portal.
- Prioritize tickets, bug reporting, and case escalation to ensure timely resolution.
- Assist with E-Learning content development and update bi-weekly deployment information and release notes.
Requirements
- Previous experience in customer support or customer care.
- Experience in a SaaS company is a plus.
- Strong understanding of basic computer skills and ability to learn.
- Excellent communication and interpersonal skills.
- Ability to work in a collaborative and team-oriented environment.
- Experience with Digital Marketing/Marketing Software, documentation of product-related features, and CRM/database management is a plus.
Personal Profile
- Tech-savvy individual with a commercial mindset.
- Strong written and oral communication skills.
-
Technical Product Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Agillic Ltd. Full timeAbout the RoleThe Technical Product Specialist is a key member of our support team, responsible for providing expert guidance and support to our clients and partners regarding the Agillic Platform. This includes troubleshooting, technical investigation, and best practice recommendations to ensure seamless platform functionality.Act as a supporting role for...
-
Technical Product Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Agillic Full timeAbout the RoleThe Technical Product Specialist is a key member of our team, responsible for providing exceptional support to our clients and partners. This includes troubleshooting, technical investigation, and best practice recommendations to ensure the Agillic Platform meets their needs.Act as a supporting role for Agillic's clients and partners, answering...
-
Technical Product Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark Agillic Full timeAbout the RoleThe Technical Product Specialist is a key member of the Agillic team, responsible for delivering exceptional customer support and technical expertise to our clients and partners. This role requires a strong understanding of the Agillic Platform and the ability to troubleshoot technical issues, provide best practice recommendations, and act as a...
-
Technical Product Specialist
2 days ago
Copenhagen, Copenhagen, Denmark Agillic Full timeAbout the RoleThe Technical Product Specialist plays a vital role in enhancing the customer experience with Agillic by providing timely and effective support to clients and partners. This position involves troubleshooting technical issues, conducting product investigations, and offering best practice recommendations.Key ResponsibilitiesAct as a technical...
-
Technical Product Specialist
2 days ago
Copenhagen, Copenhagen, Denmark Agillic Ltd. Full time{"KEY RESPONSIBILITIES":{"The Technical Product Specialist plays a crucial role in ensuring a positive customer experience with Agillic.":{"":{"Provide timely support via multiple channels, including tickets, email, telephone, and live chat.","Conduct training sessions and product presentations to equip customers with in-depth knowledge of the Agillic...
-
Product Support Specialist
2 days ago
Copenhagen, Copenhagen, Denmark Stratasys Ltd Full timeJob Description:Stratasys Ltd is seeking a Product Support Specialist to join our team. This role is responsible for providing technical support to customers, focusing on complex and escalated issues related to our SAF Powder Bed Fusion products.Key Responsibilities:Provide technical feedback to design and product teams on design for serviceability.Act as...
-
Technical Services Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Getinge Full timeUnlock Your Potential in Digital HealthGetinge Digital Health Solutions (DHS) is seeking a highly motivated and experienced Technical Services Specialist to join our team. As a key member of our team, you will play a vital role in delivering exceptional technical support and services to our customers.About the RoleThe Technical Services Specialist will be...
-
Technical Services Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Getinge Full timeUnlock Your Potential as a Technical Services SpecialistAt Getinge, we're revolutionizing healthcare through digital innovation. As a Technical Services Specialist, you'll play a vital role in delivering cutting-edge solutions that optimize hospital workflows, enhance patient care, and ensure seamless communication among healthcare professionals.About the...
-
Product Support Specialist
2 months ago
Copenhagen, Copenhagen, Denmark Stratasys Ltd Full timeJob Title: Product Support SpecialistStratasys Ltd is seeking a highly skilled Product Support Specialist to join our Customer Success team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and product quality for our supported products.Key Responsibilities:Provide technical support and guidance to...
-
Technical Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Microsoft Corporation Full timeRole OverviewWe are seeking a highly skilled Technical Specialist to join our team at Microsoft Corporation. In this role, you will be responsible for translating an organization's risk and compliance requirements into technical implementation.The ideal candidate will have a deep understanding of compliance frameworks, excellent problem-solving skills, and...
-
Technical Services Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark Getinge IT Solutions ApS Full timeAbout the RoleWe are seeking a highly skilled Technical Services Specialist to join our Getinge Digital Health Solutions (DHS) team. As a key member of our team, you will be responsible for delivering exceptional technical support to our customers, ensuring seamless communication and efficient workflows in sterile services departments, operating rooms, and...
-
Product Support Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Stratasys Ltd Full timeJob Title: Product Support SpecialistStratasys Ltd is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer support and product quality for our SAF Powder Bed Fusion products.Key Responsibilities:Provide feedback to design and product teams with focus...
-
Product Support Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Stratasys Ltd Full timeJob Title: Product Support SpecialistStratasys Ltd is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer support and product quality for our SAF Powder Bed Fusion products.Key Responsibilities:Provide feedback to design and product teams with focus...
-
Product Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Stratasys Ltd Full timeJob Title: Product Support SpecialistStratasys Ltd is seeking a highly skilled Product Support Specialist to join our Customer Success team. As a key member of our team, you will be responsible for providing exceptional technical support and product quality to our customers.Key Responsibilities:Provide feedback to design and product teams on design for...
-
Product Support Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Stratasys Ltd Full timeJob Title: Product Support SpecialistStratasys Ltd is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer support and ensuring the highest level of product quality for our customers.Key Responsibilities:Provide technical support to customers via...
-
Product Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Sitel Corp. Full timeJob Title: Product SpecialistWe are seeking a highly skilled Product Specialist to join our team at Sitel Corp. in Copenhagen. As a Product Specialist, you will be responsible for providing exceptional customer service and technical support to our clients, while also ensuring the quality of our support services.Key Responsibilities:Provide timely and...
-
Technical Support Specialist
2 days ago
Copenhagen, Copenhagen, Denmark Philips Full timeAbout the RoleWe are currently seeking a skilled Technical Support Specialist to join our team at Philips. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring that they receive the highest level of service and satisfaction.Key ResponsibilitiesProvide technical support to customers...
-
Technical Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark UNICEF Full timeJob Title: Technical Specialist - Solar Energy SolutionsUNICEF is seeking a highly skilled Technical Specialist to lead the design, implementation, and operationalization of large-scale solar energy solutions to support our programmatic interventions.About the RoleThe Technical Specialist will work under the guidance of the Project Manager for Solarization...
-
Technical Support Specialist for Endoscopy
2 weeks ago
Copenhagen, Copenhagen, Denmark Ecolab Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. In this role, you will provide technical assistance and support to our customers and sales team, ensuring seamless alignment of services with customer requirements and business objectives.Key ResponsibilitiesDiagnose and troubleshoot field-related problems to...
-
Technical Systems Specialist
12 hours ago
Copenhagen, Copenhagen, Denmark Alipes ApS Full time**Job Description**Alipes ApS is seeking a skilled Technical Systems Specialist to join our Tech team in Copenhagen. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our financial software systems.**Key Responsibilities**Provide end-user support for software, hardware, and other IT-related...