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Enterprise Sales Force Expert
1 week ago
- Manage and maintain Salesforce administrative functions, including user profiles, roles, permission sets, and assignment rules.
- Customize and configure Salesforce flows, validation rules, advanced formulas, and custom objects to support operational needs.
- Identify, diagnose, and resolve technical issues, escalating as necessary while ensuring minimal disruption to users.
- Oversee system performance, security, and data integrity to maintain optimal functionality.
- Work closely with Revenue Operations and other stakeholders to enhance Salesforce efficiency and standardize business analytics, tools, and processes.
- Support cross-functional projects and strategic system changes to improve business operations.
- Monitor data quality, integrity, and user adoption, implementing necessary improvements.
- Develop and maintain complex reports and dashboards to provide actionable insights for decision-making.
- Implement best practices for data governance and reporting standards within Salesforce.
- Develop and deliver user training on Salesforce features and best practices.
- Create and maintain comprehensive documentation for processes, policies, and system configurations.
- 7+ years of experience as a Salesforce Administrator, with expertise in Salesforce Lightning Experience and advanced platform customization.
- 5+ years of hands-on experience developing custom objects, workflows (Flows & Process Builder), validation rules, and triggers.
- Strong experience with Salesforce integrations, APIs, and data migration tools.
- Salesforce Administrator (ADM 201) and Advanced Administrator (ADM 301) certifications are required. Additional certifications such as Platform App Builder, CPQ, or Service Cloud are a plus.
- Experience with Apex programming, Visualforce pages, and Data Loader is preferred.
