Customer Service Specialist til ekstremt høj kundenservice på telefon

20 hours ago


Copenhagen, Copenhagen, Denmark E Conomic Full time

Velkommen til E-Conomics kvindeoplevelser af en anden verden. Her skal du være med til at skabe WOW for vores kunder, hver dag.

Om os

Så er du måske vores nye kollega Vi søger en person med erfaring i kundeservice på telefon og en venlig holdning til menneskelig kontakt. Du vil være en del af et team, hvor vi arbejder sammen for at udvikle vore færdigheder i den mundtlige kommunikation.

Jobbeskrivelse
  • Du skal have erfaring med at være en del af en drift med højt tempo og mange samtaler med kunderne.
  • Du elsker menneskelig kontakt og brænder for at skabe gode kundeoplevelser over telefonen.
  • Du er en holdspiller, der tror på styrken i at løfte i flok og gerne giver din kollega en hjælpende hånd.
  • Du er pålidelig, og respekt for både kollegaer og kunder er en central værdi for dig.
Opgaver

En almindelig arbejdsdag i vores team ser sådan ud:

  1. Klokken 8:30 møder vi ind til en stand-up i teamet, hvor store og små nyheder deles, og dagens fokus trænes.
  2. Klokken 9 åbner vores support, hvor vi sidder klar til at hjælpe vores kunder på telefonen.
  3. Når vi er nået i mål med alle dagens kunder, så træner vi i kommunikation, faglighed og proaktivitet, så vi kan blive ved med at levere WOW til vores kunder.

I vores team har vi mulighed for at være 100% dig selv og lade netop din personlighed skinne igennem i samtalen med kunderne.



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