Customer Retention Director

Flying Tiger Copenhagen is on the lookout for a seasoned Customer Retention Expert to join our team. As a key member of our customer service department, you will be responsible for leading our internal Customer Service team while also managing an external customer service function.

We're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...

Key ResponsibilitiesThe Client Retention Manager will be responsible for serving as the voice of the customer within the organization, advocating for their needs, requirements, and feedback.You will work closely with internal teams to address customer concerns and deliver solutions.Proactively monitor customer health and engagement, identifying potential...

About This Role:Customer Champion: Lead our internal Customer Service team and manage an external customer service function, ensuring seamless performance-driven interactions with customers.Data-Driven Strategies: Plan and execute data-driven initiatives to reduce churn, focusing on customer-first solutions that drive loyalty and retention.Key Performance...

Key ResponsibilitiesWe are seeking a Business Retention Specialist to join our team. In this role, you will be responsible for maintaining and securing renewal rates of clients from the Benelux markets.What We OfferA competitive compensation package and bonus structure.A range of flexible working options to suit your needs.Opportunities for professional...

About Us\KAYAK is a leading travel search engine, empowering users to find their perfect flight, stay, rental car, cruise, or vacation package. Our innovative products, such as Trips and Price Alerts, transform the in-travel experience.\\\We're seeking a seasoned Senior Director of Product Management to lead our Apps, AI, and Customer Acquisition & Retention...

Falck Danmark A/S is a leading company in the healthcare industry, dedicated to providing innovative and sustainable healthcare solutions. As the largest provider of health services to employees in Scandinavia, serving private and public organizations and pension companies, we are rapidly evolving with ambitious goals for the future.We are seeking an...

About the RoleThe Customer Success Strategist will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio.You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships.Your goal will be to drive customer loyalty, maximize...

At Templafy, we're the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and...

Leverage your expertise in customer engagement and loyalty to drive business growth at PARETO SECURITIES AS. As a CRM Specialist, you will play a pivotal role in shaping our direct-to-consumer (DTC) CRM strategy.About the RoleThis is an exciting opportunity to enhance customer experiences and drive loyalty in a rapidly growing company. Your primary...

PARETO SECURITIES AS seeks a highly skilled Digital Customer Experience Manager to enhance customer experiences and drive loyalty in our direct-to-consumer (DTC) CRM strategy.This exciting opportunity enables the successful candidate to shape customer experiences, drive loyalty, and maximize retention in a rapidly growing, purpose-driven organization.The...

Job OverviewWe're Trustpilot A/S, a leading review platform that helps consumers make informed purchasing decisions and businesses build trust and grow. Our mission is to create a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences and how you can contribute to our working culture.Key Responsibilities:...

Clerk.io is on a mission to empower businesses to succeed in e-commerce. As a Customer Success Manager, you will play a vital role in driving this mission forward. Your primary responsibility will be to ensure that our clients achieve their business goals through our solutions.Your Key ResponsibilitiesUnderstand client objectives and develop strategies to...

Inspiring Customer Delight through Innovative Hearing SolutionsWe are looking for an experienced Product Director to lead our product management team, shaping strategy and developing innovative solutions for the hearing impaired community. The ideal candidate will oversee a diverse product portfolio, ensuring delivery of ear-piece solutions that provide the...

About the RoleWe are seeking a seasoned Customer Relationship Manager Lead to join our Country Manager team in Copenhagen. As a key member of our organization, you will be responsible for developing and executing strategic CRM programs aimed at enhancing customer relationships, driving revenue growth, and maximizing customer lifetime value.Main...

Our vision at Trustpilot A/S is to be the universal symbol of trust, bringing consumers and businesses together through reviews.We're well on our way — but there's still an exciting journey ahead. We're looking for a Customer Success Manager to join our Account Management function in Copenhagen.The role plays a crucial part in Trustpilot's commitment to...

About the RoleWe are looking for a pragmatic and data-driven Senior Director of Product Management to drive innovation, efficiency, and market-driven strategies to solve critical business challenges and exceed customer expectations.Key ResponsibilitiesLead product strategy for AI, Apps, & Customer Acquisition and Retention, aligning with the overall company...

About the RoleAs a Customer Success Manager, you will play a pivotal role in ensuring the retention of our small business customers. You will act as a Trusted Advisor, advocating for their needs and driving growth within your portfolio.Your ResponsibilitiesMaintain and secure renewal rates of clients from the Benelux markets.Manage and administer a portfolio...

Permanent employee, Full-time · USA - remote Your mission As a Customer Success Manager, you will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio. You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships. Your...

About the JobMouseflow is seeking a talented Digital Customer Success Manager to join our fast-growing SaaS company. As a key member of our Customer Success team, you will play a critical role in supporting and growing our customer base through innovative engagement strategies.The successful candidate will have a strong background in customer success,...