Strategic Account Manager
2 weeks ago
About the Role
We are seeking a highly skilled Strategic Account Manager to lead our client solutions team and drive business growth through effective client engagement and loyalty program strategy.
What You'll Do
As a Strategic Account Manager, you will be responsible for developing and executing client engagement strategies to drive loyalty program growth and retention. You will work closely with our client-facing teams to understand client needs and develop tailored solutions to meet those needs.
Key Responsibilities
- Develop and execute client engagement strategies to drive loyalty program growth and retention
- Collaborate with client-facing teams to understand client needs and develop tailored solutions
- Lead cross-functional teams to implement client solutions and drive business growth
- Monitor and analyze client program performance to identify areas for improvement
- Develop and maintain strong relationships with clients to ensure their loyalty program needs are met
What We Offer
As a member of our team, you will have the opportunity to work with a diverse group of clients and develop your skills in client engagement and loyalty program strategy. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
Requirements
- 5+ years of experience in client-facing roles, preferably in loyalty program management or a related field
- Strong understanding of loyalty program principles and strategies
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and meet deadlines
- Strong analytical and problem-solving skills
- Experience working with data and analytics tools
- Proficient in Microsoft Office and other productivity tools
Why IT Minds
At IT Minds, we are passionate about helping our clients achieve their business goals through effective client engagement and loyalty program strategy. We offer a dynamic and supportive work environment, as well as opportunities for career growth and professional development.
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