Account Growth and Retention Expert
4 days ago
Impero is an ambitious scale-up company providing a compliance management platform to larger organizations. Our platform enables companies to easily manage compliance through risk and control management, documentation, and reporting.
We're looking for a talented individual to join our customer success team as a Account Growth and Retention Expert for the DACH markets.
Your Key Responsibilities:
- Develop and execute strategies to drive customer growth and retention.
- Build strong relationships with customers and internal stakeholders.
- Analyze customer data to identify trends and areas for improvement.
- Collaborate with cross-functional teams to drive business outcomes.
- 5+ years of experience in customer success, sales, or marketing.
- Proven track record of driving customer growth and retention.
- Excellent communication and negotiation skills.
- Experience working with SaaS platforms is a plus.
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