Retention and Expansion Manager

5 days ago


Copenhagen, Copenhagen, Denmark Dixa Full time

About the Position

">

We are seeking an experienced Retention and Expansion Manager to join our team at Dixa. This role will focus on driving customer retention and expansion through proactive relationship building, effective communication, and tailored solutions.

">

The ideal candidate will have a proven track record in customer-facing roles, with excellent problem-solving skills, strong interpersonal abilities, and experience working with SaaS or technology products.

">

This role requires the ability to work independently and collaboratively in a fast-paced environment, with a focus on driving customer loyalty, maximizing retention, and identifying opportunities for growth and expansion.

">

The successful candidate will be passionate about delivering exceptional customer experiences, have a customer-centric mindset, and be committed to fostering long-term relationships.

">

If you are a motivated and results-driven professional looking to make a meaningful impact in the customer success space, we encourage you to apply for this exciting opportunity.

">

About Our Team

">

We pride ourselves on being a people-first organization, driven by a shared vision to eliminate bad customer service and create a world where every interaction feels like a warm welcome from a friend. Our team is diverse, dynamic, and passionate about delivering exceptional customer experiences.

">

We believe in fostering a culture of openness, trust, and collaboration, where every team member has the opportunity to grow and develop their skills. If you share our passion for delivering exceptional customer experiences and are looking for a dynamic, values-driven environment, we invite you to explore this opportunity further.

">

What We Offer

">
  • A competitive salary and comprehensive benefits package, including pension plan and life insurance
  • A flexible working environment that supports autonomy and work-life balance
  • Ongoing learning and development opportunities to enhance your skills and knowledge
  • A collaborative team culture that fosters open communication and creativity
  • The chance to work with a cutting-edge technology platform and contribute to shaping the future of customer service


  • Copenhagen, Copenhagen, Denmark Trustpilot AS Full time

    The Opportunity We're looking for an experienced Business Retention Specialist to join our team in Copenhagen. As a Business Retention Specialist, you will be responsible for driving customer retention and expansion efforts across our French portfolio. Your primary objective will be to develop and execute targeted plans to increase customer satisfaction and...


  • Copenhagen, Copenhagen, Denmark SUPERB Full time

    Succeed with SUPERBWe're looking for a sales expert who can help us scale our business and achieve our mission. As a Regional Expansion Manager, you will be responsible for driving revenue growth, expanding our customer base, and developing strategic partnerships in the Nordics.Your Key ObjectivesDevelop and execute a sales strategy to expand our customer...


  • Copenhagen, Copenhagen, Denmark Dixa Full time

    Role Overview">We are seeking an experienced Account Expansion Expert to join our sales team in Copenhagen. As a key member of our team, you'll be responsible for identifying and engaging with potential clients, building robust pipelines, and expanding the customer base.">About the Role">You will work closely with our Account Executives to build and maintain...


  • Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full time

    We're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...


  • Copenhagen, Copenhagen, Denmark FE fundinfo Full time

    We are looking for a Client Retention Specialist to join our team at FE fundinfo. In this role, you will be responsible for driving customer satisfaction and retention through strategic partnerships and innovative solutions.About UsFE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK,...


  • Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full time

    Become a Customer ChampionFlying Tiger Copenhagen is revolutionizing retail with its unique approach to customer experience. As our Customer Retention Manager, you'll play a pivotal role in crafting strategies that foster loyalty and engagement. By leveraging data-driven insights, you'll unlock opportunities to delight our customers and build lasting...


  • Copenhagen, Copenhagen, Denmark Monta ApS Full time

    Unlock Your Potential as a Strategic Customer Success ManagerWe are seeking a highly motivated and experienced Senior Strategic Customer Success Manager to join our dynamic and growing team at Monta. As a key member of our Sales team, you will be responsible for managing our industry-leading Strategic Partners with a focus across the DACH region.Our partners...


  • Copenhagen, Copenhagen, Denmark Monta ApS Full time

    Empower Customer Success and Growth as a Senior Strategic Customer Success ManagerWe are seeking a highly motivated and experienced Senior Strategic Customer Success Manager to join our dynamic and growing team at Monta. As a key member of our Sales team, you will be responsible for managing our industry-leading Strategic Partners with a focus across the...


  • Copenhagen, Copenhagen, Denmark The HubDanske Bank Part time

    Global Market Expansion ManagerWe are looking for a skilled Global Market Expansion Manager to lead our efforts in expanding our presence in the European market. As a seasoned professional with native French language skills, you will be responsible for developing and implementing targeted strategies to capture opportunities for growth.Your primary objectives...


  • Copenhagen, Copenhagen, Denmark Trustpilot Full time

    Key ResponsibilitiesMaintain and secure renewal rates for clients from the Benelux marketsManage and administer a portfolio of contract renewals for around 300 clientsIdentify growth opportunities and handle inbound inquiries from your portfolioCollaborate with our teams to develop automated processes and marketing campaignsYou will have the opportunity to...


  • Copenhagen, Copenhagen, Denmark Driversnote ApS Full time

    The RoleWe're looking for a highly skilled sales professional to join our team as our Product Led Sales Manager. As our first commercial hire for this venture, you'll play a key role in scaling our B2B customer base and driving revenue growth.You'll be responsible for managing our pipeline, providing insights and feedback to product development, encouraging...


  • Copenhagen, Copenhagen, Denmark Apple Full time

    Job Title: Public and Education Industry Expansion ManagerLocation: Copenhagen, DenmarkJob Type: Full-timeAbout Us:We are a leading technology company that is committed to innovation and excellence. We are seeking a highly motivated and experienced sales professional to join our team as a Public and Education Industry Expansion Manager.About the Role:The...


  • Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full time

    About the RoleWe are seeking a motivated and results-driven individual to join our team as a Market Expansion Manager. In this role, you will be responsible for introducing your assigned markets to our platform through targeted campaigns and strategic lead generation.Key Responsibilities:Qualify and produce quality leads for the EMEA Sales teamDevelop and...


  • Copenhagen, Copenhagen, Denmark Pandora AS Full time

    We are looking for an Ecommerce Expansion Specialist to support the rollout of our ecommerce platform into new markets.Job Description:The ideal candidate will have experience in coordinating tasks such as local setup, monitoring progress against agreed timelines, and facilitating workshops and communication between cross-functional teams.Support the rollout...


  • Copenhagen, Copenhagen, Denmark Corti Full time

    The RoleWe're seeking an experienced Customer Acceleration Manager to join our Commercial team. As a Customer Acceleration Manager, you will play a critical role in bridging the gap between our customers and our AI and product teams.You will work closely with our customer relationship team, go-to-market teams, and customers to ensure seamless integration of...


  • Copenhagen, Copenhagen, Denmark MODE SEARCH Ltd. Full time

    MODE SEARCH Ltd. is seeking an experienced Head of Wholesale, Bags, Footwear & Accessories to drive growth and expansion across key global markets.This role involves leading the development and implementation of a global distribution strategy, with a strong emphasis on growing our presence in premium department stores and online marketplaces.The ideal...


  • Copenhagen, Copenhagen, Denmark Lakrids by Johan Bülow AS Full time

    Lakrids by Johan Bülow A/S is a leading manufacturer of gourmet liquorice, founded in 2007 on the Danish island of Bornholm. Our mission is to inspire people around the world with our unique Nordic flavour.We are seeking an experienced sales professional to drive our global travel retail expansion strategy. This role will focus on key markets such as DACH,...


  • Copenhagen, Copenhagen, Denmark BYD Europe Full time

    About the RoleWe are looking for a talented Network Development Manager to join our dynamic team at BYD Europe.Key Responsibilities:Develop a comprehensive business plan that drives network growth and expansion.Build strong relationships with dealers to strengthen their profitability and improve performance.Implement a network consolidation strategy to...


  • Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    Dutch Market Expansion Opportunity">We are seeking an experienced sales professional to drive our expansion into the Dutch market. As an Account Acquisition Manager, you will be responsible for managing our sales pipeline, improving and maturing our sales process, and turning introductory meetings into closed-won-happy new customers.">Your Key...


  • Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    We are seeking an experienced Italian Market Expansion Manager to join our team. In this role, you will be responsible for driving business growth and developing strategic relationships with our clients in Italy.About the Role:This is an exciting opportunity to join a dynamic company and contribute to its continued success. You will work closely with our...