Business Development CRM Specialist
15 hours ago
Company Overview
At Mynewsdesk, we're harnessing our organisation's data to streamline processes and systems, ensuring timely and accurate decision-making. Our growing team, currently consisting of Salesforce Experts and developers, plays a key role in managing all internal systems used for daily business.
Job Description
As a senior Salesforce Administrator, you'll have the autonomy to influence our operational focus and become a cornerstone in our company. Your day will begin with a deep dive into our Salesforce platform, ensuring everything is running smoothly and checking who needs help.
Collaboration is key, so you'll spend a lot of time working with our marketing, sales, and IT teams, customising Salesforce to meet our business processes. You'll be responsible for maintaining the integrity of our CRM data, managing user access, refining system customizations, and automating workflows to boost efficiency.
Throughout the day, you'll conduct regular system audits to ensure data accuracy and optimise performance. Staying current with the latest Salesforce updates is crucial, and you'll have the opportunity to implement new features and integrations that can significantly enhance our operations.
Required Skills and Qualifications
- Proven experience as a CRM administrator, with at least 5 years of experience within the Salesforce environment
- Minimum certification requirements: Salesforce Certified Administrator
- Additional requirements are beneficial such as Salesforce Certified Advanced Administrator, Sales Cloud Certification, etc
- Proficient in Flow and automations
- Excellent understanding of CRM principles, practices, strategies, and technologies
- Strong analytical skills and experience in generating CRM reports that influence strategic decisions
- Proficient in creating user-friendly CRM training materials and conducting training sessions
- Experience with SaaS, subscription products and CPQ is an advantage
Benefits
- Opportunity to work in a fast-paced, innovative environment where your work directly influences the company's success
- A supportive team culture that values creativity, continuous learning, and collaboration
- Flexible working conditions, generous wellness allowance and 30 days of vacation
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