Customer Service Representative
14 hours ago
We are looking for a skilled Customer Service Representative to join our team in Stockholm, Sweden. As a key member of our Customer Excellence team, you will be responsible for providing exceptional customer service and support to our valued clients.
Lunar ApS is a leading fintech company that is changing the way people bank, pay, and invest. We are passionate about delivering high-quality services and creating a positive experience for our customers.
In this role, you will work closely with our cross-functional teams to resolve customer inquiries, provide product information, and help improve our processes and products. You will also be part of a dynamic team of over 100 individuals who are dedicated to ensuring that our customers love using Lunar every day.
To succeed in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You should be fluent in Norwegian and English, and have at least one year of experience in a customer-facing role.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
- Handle customer inquiries and provide timely and effective solutions
- Work closely with internal teams to resolve customer issues and improve processes
- Provide product information and recommendations to customers
- Help identify areas for improvement and contribute to process optimization
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